not able to create a message from satellite system

[Former Member]

Hello Everyone.

We have been working on Solution Manager .We have managed with successfull installation,Uploaded required support packages,configured the system according to SAP Solution Manager Guide.

Faced with some problem regarding support desk,we are not able to create a message from satellite system to Solution Manager.

Note : Error Message related to this problem is ....

<b>"Error in Local Message System : External number assignment, Enter notification num message was not Created."</b>

Thanks in advance.

Regards,

Nimesh V . Master

[estoddard · Accepted solution]

Hi, you need to check the number ranges for the notifications and make sure they are correct. Look in the IMG of the SAP Solution Manager system for the instructions. You also need to make sure that the Service Desk BC Sets are activated if you are NOT on 4.0 and SP Stack 09+. In the later SPs much of this configuration from the IMG is automated in the wizard.