Customer hirarchy

[Former Member]

Dear Gurus

Wat is customer hirarchy, How we will create nodes in customer hirarchy. If any one is having a notes, than pls send me on

snehareddy.sd@gmail.com

Regards and thanks

Sneha Reddy

[Former Member]

Hi,

Customer Hierarchy

Customer hierarchies represent complex customer structures in the system and are used for the organizational structures of buying groups or chains of retail outlets, for example.

A customer hierarchy consists of individual hierarchy nodes which are allocated hierarchically to each other on different levels to produce lower-level and higher-level nodes. The structure of the customer hierarchy can be kept flexible and and adapt to change at any time by means of the option to move hierarchy nodes dynamically.

The customer hierarchy function in the R/3 system is carried out using the partner concept. The individual nodes are defined as partners and linked to a higher level partner.

During sales order and billing processing, customer hierarchies are used in pricing to take into account every aspect relevant to pricing and rebates for customers with a complex group and association structure in particular.

For example, if a sales order is edited for a customer who is allocated to a customer hierarchy relevant for pricing, the relevant hierarchy path, which displays the chain of hierarchy nodes to which the initial hierarchy node is related, is determined automatically. If condition records exist for a higher-level node, pricing is carried out with reference to the conditions available there.

The hierarchy nodes of a customer hierarchy are created as customer master records with account group (0012). The structure of the hierarchy results from allocating the hierarchy node master records. It is also possible to create customers with different account groups as hierarchy nodes (for example, 0001 for the sold-to party).

If you want to make your own settings for customer hierarchies, you must edit the following points:

Define hierarchy types with default partner function

Define allowed account group allocations for each hierarchy type

Allocate sales areas to each other

If necessary, allocate the hierarchy type relevant for pricing for each sales document type

Then check the partner functions to determine whether they suffice for the hierarchy levels you require and, if necessary, create further partner functions

Config Path : spro-> sales and distribution-> master data -> business partner -> customers

Reward if helpful.

if u have anydoubts pls post again.

Regards,

Hari shankar

[Former Member]

Hi

Pls refer below to customze customer hierarchy

Refer the links

http://help.sap.com/saphelp_47x200/helpdata/en/dd/55f4d9545a11d1a7020000e829fd11/frameset.htm

Node creation

http://help.sap.com/saphelp_47x200/helpdata/en/dd/55f50d545a11d1a7020000e829fd11/frameset.htm

All the customizing is in SD/Master Data/Bussiness Partner/Customers/Customers hierarchy

1) Define hierarchy type: just put and ID and a name to the new hierarchy.

2) Set partner determination: if you want to user the hierarchy in price determination, then, in the orders, at the header level, you have to have a Partner Procedure with a partner function for each level. In the partner procedure, in each partner function you must indicate the source partner function. With this informacition, in the order, you obtain the bussiness partner for each partner function.

3) Assign acount groups: you indicate which accounts groups are allowed for being part or your hierarchy.

4) Assign sales areas: symple you indicate wich sales areas are allowed in your hierarchy. (Here you can customize common sales areas, just for not having to build de hierarchy in all the different sales areas).

5) Assigning hierarchy type for pricing: you indicate which classes of documentos uses hierarchy in pricing determination.

It is possible to maintain so called customer hierarchies. This might be useful when for example you create a condition discount for a customer that is part of such a hierarchy structure. All subnodes in the hierarchy below that customer, will thus receive the same discount.

Customer hierarchy setup, firstly decide the hierarchy type to be used.

The standard is type A.

You can also assign a partner function to the customer so that the higher level customer in the hierarchy is copied into a sales order as a partner function - but you don't need that right?

Next assign your customer account group to the hierarchy type. And enter the combinations that will be allowed for creating the hierarchy.

You want to assign a ship-to to a payer. So enter the ship to account group and enter the payer account group as the higher level.

You must also make an entry for permitted sales area assignments. So if you want to a hierarchy for customers in the same sales area then enter the sales area and enter the same one as the higher level sales area.

All these settings can be found in the IMG. Under SD - master data - business partners - customers - customer hierarchy

You use for example customer hierarchy when you have an company like Unilever and you agree both on a discount. Unilever does have different locations / businesses and you have to maintain the discount for all customers. If you use a customer hierarchy you can maintain the discount for the partner in the top of the hierarchy and in this way it will be valid for all customers in the hierarchy.

Message was edited by:

SHESAGIRI GEDILA