delivery cancellation

[Former Member]

if the goods are shipped to the customer, and the customer or sales person says cancel the delivery. in that scenario what process we do to cancel that outbound delivery

[Former Member · Accepted solution]

If billing is done we have to cancell the billing then we have to cancell the delivery by using t-code vl09

[Former Member]

first reverse the goods means

vl09 we do the post goods receipt

in tis movement type is 651

we return the goods

[Former Member]

Hi,

Reverse the PGI with transaction VL09 and then delete the line items of your delivery document and then cancel the delivery.

If you have also created your billing doc then cancel the billing doc first before reversing the PGI.

Otherwise you can create a return order,delivery and do goods receipt with movement type 651.

Reward points if it helps.

Regards

Karan

Message was edited by:

Karan Bhatia