Client's business process

[Former Member]

Hi,

What is a Client's business process ? give some examples.

[Former Member · Accepted solution]

Business Process varies from Client to Client:

Some of the Standard Business Process are as under:-

1. Normal Sales Order

Process: Inquiry (optional) --> Quotation (optional) --> Sales Order --> Delivery (Create outbound Delivery --> Picking (optional) --> Packing (optional) --> Post Goods issue(PGI)) --> Billing Document

2. Third Party Scenario

Process: Inquiry (optional) --> Quotation (optional) --> Sales Order --> Purchase Order (based on Purchase Requisition created in Sales order) --> Goods receipt (Optional - based on configuration) --> Invoice receipt --> Billing Document

3. Export Sales Order:

Process: Inquiry (optional) --> Quotation (optional) --> Sales Order --> Proforma Invoice (optional) --> Delivery (Create outbound Delivery --> Picking (optional) --> Packing (optional) --> Post Goods issue(PGI)) --> Proforma Invoice (optional) --> Billing Document

4. Scrap Sale:

Process: Inquiry (optional) --> Quotation (optional) --> Sales Order --> Delivery (Create outbound Delivery --> Picking (optional) --> Packing (optional) --> Post Goods issue(PGI)) --> Billing Document

5. Sales Returns:

Process: Return Sales Order --> ReturnDelivery (Create outbound Delivery --> Post Goods Receipt (PGR))

& to issue Credit note for returns:

Process: Return Sales Order (Change Mode - Remove Billing Block) --> Billing Document

The above are some process. These vary from client to client. To have a better feel of process as weel as configuration, please refer to:

Link: http://help.sap.com/

Path: SAP Best Practices --> Baseline Packages --> Based on SAP ECC 5.00 --> Select Country: for eg, Localized for India --> Technical Information --> Building Blocks --> Select Country for eg, India --> List of Basic Configuration & scenarios will be listed.

Select the required basic configuration / scenario. These will consist of overview, configuration guide, business process, master data &so on ...........

Regards,

Rajesh Banka

Reward points if helpful.

[Former Member]

Hiii when you are implementing SAP to a particular company(client), you need to understand how the client is operating(SD consultant from sales point of view). Generally this information is shared by BPO(business process owner) or clients representative. these people are there with the client for certain time & they understand in & out of clients business. They share the clients business process with you. As every organization has its own processes, you need to understand the clients business process & map sap to clients requirement. Although SAP is generic, some times you will not be able to meet clients requirement in standard SAP. These are identified as gaps. Hope the answer is clear.

Reward the points if its helpfull to you.

Thanks,

Jay

[Former Member]

Hi,

Clients bussiness process means How he opearates sales functions, what is the scenario. Example How many sales organisations, Distribution channels, Divisions are there. Is there any special bussiness scenario like Consignments, Returnable packaging.cash sale, rush orders. Just tell him what all u know in the bussiness.

Reward if it helps,

Regards,

Sree

[Former Member]

hi,

clients business process is nothing but what and how he is carrying the functions of his organization. From the SD point of view, we mainly concentrate on his sales functions and come out with an idea called as is process.

This we try to map to SAP and come out with a TO BE process and present to the client. Upon acceptance that we are able to represent the clients business functions properly we take a sign off and go with blue print and realization and finally go live and support.

AS IS study and TO BE is a part of the ASAP methodology followed for SAP implementations.

Examples can be any sales process like a pharma company, textile, services etc.

hope it helps. Pl reward if useful.

Thanks

Sadhu Kishore