IC Webclient - HTTP_COMMUNICATION_FAILURE

[Former Member]

Hello,

I have followed Note 962707 - Solution Manager Service Desk- IC

WebClient, to configure the Service Desk - IC Webclient scenario. When

I start the Webclient using tcode CRM_IC, I used to get a blank screen.

I then searched for OSS Notes and implemented the following 2 notes,

1.Note 927567 - Intermittently, the application area is blank (Part I)

2.Note 927566 - Intermittently, the application area is blank (Part II)

After applying these notes, when I start the webclient using the same

tcode, I get the error message as seen below.

(I have already double-checked the correction stated in the

above notes)

Could you please let me know what can be done to resolve this?

thanx

Deepak

Error when processing your request

What has happened?

The URL http://FQDN:8003/sap/bc/bsp/sap/ic_base/main.htm was not called due to an error.

Note

The following error text was processed in the system SOL : Exception condition "HTTP_COMMUNICATION_FAILURE" raised.

The error occurred on the application server saperp_SOL_03 and in the work process 0 .

The termination type was: RABAX_STATE

The ABAP call stack was:

Method: IF_HTTP_CLIENT~RECEIVE of program CL_HTTP_CLIENT================CP

Method: CREATE_SESSION of program CL_SAM_BSP_SESSION_LAUNCHER===CP

Method: START_WORKER_SESSION of program CL_ICWC_SESSION_REGISTRY======CP

Method: ONCREATE of program CLO23UTXK1DHIM8WX0QZD2TBW2KZ9CP

Method: %_ONCREATE of program CL_O23UTXK1DHIM8WX0QZD2TBW2KZ9CP

Method: DO_INIT of program CL_BSP_PAGE===================CP

Method: GET_PAGE_CONTEXT_CURRENT of program CL_BSP_CONTEXT================CP

Method: ON_REQUEST_ENTER of program CL_BSP_RUNTIME================CP

Method: ON_REQUEST of program CL_BSP_RUNTIME================CP

Method: IF_HTTP_EXTENSION~HANDLE_REQUEST of program CL_HTTP_EXT_BSP===============CP

What can I do?

If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system SOL in transaction ST22.

If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server saperp_SOL_03 in transaction SM21.

If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 0 in transaction ST11 on the application server saperp_SOL_03 . In some situations, you may also need to analyze the trace files of other work processes.

If you do not yet have a user ID, contact your system administrator.

Error code: ICF-IE-http -c: 100 -u: BASIS -l: E -s: SOL -i: saperp_SOL_03 -w: 0 -d: 20070607 -t: 103331 -v: RABAX_STATE -e: RAISE_EXCEPTION

HTTP 500 - Internal Server Error

Your SAP Internet Communication Framework Team

Message was edited by:

Deepak Nemani

[Former Member]

hi

were you able to fix this issue?

If yes, could you please share the soluiotn - Thanks - ms

[Former Member]

Any resolution with this IC Web Client issue?

Having same issue.

-Wayne Olson

[gregorw]

Hello Deepak,

perhaps my Blog: <a href="/people/gregor.wolf3/blog/2007/08/06/how-to-fix-ic-webclient-httpcommunicationfailure-error: How to fix IC WebClient HTTP_COMMUNICATION_FAILURE error</a> can help you to solve this problem.

Regards

Gregor

[DoloresCorrea]

Hi,

I have found something similar reporting by another customer, please check this just in case:

Check if VM is active or not as indicated by tcode sm52.

Note number 854170 suggests setting up of below profile parameters :

vmcj/enable = on

vmcj/option/ps = 512M

vmcj/option/maxJavaHeap = 200M

But I am not very sure that you need VM active for IC Web Client.

Open a message in SAP Service Market Place, this is the best idea.

Hope this helps,

Dolores

[Former Member]

Hi Dolores,

This might not help as I did the VMC parameter change earlier and it all goes horribly wrong.

The moment I restart my system after switching on vmcj/enable=enable, the system doesn't start up.

Regards

Deepak