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links "alert configuration" & "alert inbox" show page not found error

Former Member
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Hi,

One of our test servers is at SP9, SR1 installation.

When i tried to access <b>"Alert Configuration"</b> , <b>"Alert Inbox"</b> links in RWB, the link pages dosen't get dispalyed. It gives the follwing error

404 Page not found ... The requested resource does not exist.

Should we try redeploying RWB sda..?

cheers,

Siva Maranani.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Michal & Sasi,

I have looked at the note and made the necessary changes in my exchagne profile.

The error has changed now, a page <b>"Action canceled", Internet Explorer was unable to link to the Web page you requested. The page might be temporarily unavailable.</b>

I have even removed my internet proxy settings.

Earlier com.sap.aii.rwb.server.centralmonitoring.r3.ashost was set to "hostname"

now i changed it to "fullhostname" (hostname.corp.xyz)

By the way, can you look at your exchange profile and let me know if the paramerter has to be "fullhostname" (note says so) or "icm/fullhostname" (sasi's reply says so).

anyother configurations need to be done..?

cheers,

Siva Maranani.

MichalKrawczyk
Active Contributor
0 Kudos

Hi,

and what about:

com.sap.aii.rwb.server.centralmonitoring.httpport ?

is it set to http port (not java)?

>>By the way, can you look at your exchange profile and let me know if the paramerter has to be "fullhostname"

fullhost

one more thing you can check is:

Creating HTTP Destination pmistore in the Java Environment

from XI installation guide (config in visual admin)

Regards,

michal

MichalKrawczyk
Active Contributor
0 Kudos

one more thing you can check:

Services in transaction SICF for RWB - if they are activated

note - 768456

Regards,

michal

Former Member
0 Kudos

Also Shiva, u have to change the host name in 'hosts' file in the server.

Former Member
0 Kudos

Hi Michal,

Yes i have restarted XI server after making the changes in exchange profile. But no +ve result :-((

Cheers,

Siva Maranani.

Former Member
0 Kudos

siva,

try hostname with 3 dots.

like "host.a.b.c"

have u changed the etc/driver host name in xiserver system folder and in your local system folder ?

rgds,

sasi

Former Member
0 Kudos

Hi sasi,

But how can i have host with 3 dots.. b'cos in smicm my fullhostname is "hostname.corp.satyam"

Yes, i have changed the hostname in XI server only.

Cheers,

Siva Maranani.

MichalKrawczyk
Active Contributor
0 Kudos

Hi,

Can you try with hostname.corp.satyam.com ?

it should be fullname (FQDN) I believe

give it a try

btw

you can also try to reset just ine case:

a) the RWB

http://<J2EE-Host>:<HTTP-Port>/rwb/rtc?op=init

b) exchange profile

http://<J2EE-Host>:<J2EE-Port>//rep/support/admin/index.html

Repository, Directory, Runtime

(All properties -> Refresh )

Regards,

michal

Message was edited by: Michal Krawczyk

MichalKrawczyk
Active Contributor
0 Kudos

BTW

remember that in smicm

you can only see the first 20 characters of your host name...

if you want to see the full name check the the HTTP and

CTRLshiftF3

Regards,

michal

Former Member
0 Kudos

Hi Michal & Sasi,

Thankx a ton for your help. Atlast the problem is solved.

It was problem with my "fullhostname".

Unfortunately my "fullhostname" seemed to be logical

"hostname.corp.satyam" was exactly 20 characters long. Only later i realized that it was "hostname.corp.satyam.ad" and then all happies. )

Cheers,

Siva Maranani.

MichalKrawczyk
Active Contributor
0 Kudos

I'm glad it works too:)

happy to help you a little Siva

BTW

the 20 letter issue is really strange:)))

Regards,

michal

Former Member
0 Kudos

Hi Siva,

I'm Pruthvi working in SAP-XI.

When I try to click on the Alert-Configuration and Alert-Inbox I'm getting the same error you got :

404 Not Found

The requested source doesnot exist

From your blog I got to know the below things :

1) We will get HTTP port number and full host name value from the t-code SMICM -> Goto -> Services

2) We have to give the HTTP port number value in Exchange Profile in com.sap.aii.rwb.server.centralmonitoring.httpport

3) We have to give the full host name value in Exchange Profile in com.sap. aii.rwb.server.centralmonitoring.r3.ashost

4) Also I have checked in the t-code SICF and all the required services as described in sap note 768456 were present over there.

Apart from the above do I need to check for anyother services (or) parameters that needs to be installed for setting the alert configuration.

Also You said that PMI store is already configured during post-installation steps

Can you please let me know what is PMI store and how to check it is configured (or) not and also where to see it.

Thanks and Regards,

Pruthvi

Answers (4)

Answers (4)

Former Member
0 Kudos

Hi siva,

Where can we get host name.

General difference between host name and fully host name.

with regards,

sandeep

Former Member
0 Kudos

Hi michal,

1) YES httpport is set to 8000 (abap-http port)

2) PMI store is already configured during post-installation steps...

Its values are :

URL: http://hostname:8000/sap/bc/spi_gate

Authentication: Basic

3) I have checked all the steps in note 768456, but still the page is not appearing...

In configuration guide it was mentioned to set profile parameter <b>em/global_area_mb</b> to 128 to allow proper ITS operations... can you tell me where exactly to set this parameter..?

I have also made an entry in the host file (hostname.corp.xyz)

Cheers,

Siva Maranani.

MichalKrawczyk
Active Contributor
0 Kudos

Hi,

In rz10 ?

references:

http://www50.sap.com/linux/pdf/mm630_e.pdf

but I don't remember this parameter sorry

have you refreshed exchange profile (or restarted the whole XI) after the changes?

Regards,

michal

Former Member
0 Kudos

Hi Siva,

You should give fully qualified host name for the xi server (parameter, icm/host_name_full). Also set the same in exchange profile parameter com.sap.aii.rwb.server.centralmonitoring.r3.ashost

rgds,

sasi

MichalKrawczyk
Active Contributor
0 Kudos

Hi Siva,

have you tried note: 750287 ?

as far as I remember in our case it worked but I don't remember on what SP we where at that time...

but take a look:)

Regards,

michal