access is denied.. Error when creating Internet service request

[Former Member]

Hi all,

I have created an internet service request for the employee to create his bank details ( which have to be routed to HR administrator ).

I have created a scenario named ZBD and assigned by self as the processr and created an ITS service by the name Zbank.

i log on to its for the service QISR. I Select my custom scenario, but when i select my custom scenario it gives me a java script error "access denied".

When i try ot execute the transaction QISR from webgui i get the error

"access is denied" and also another message saying "Enter the address of your ITS Web server"

I found a couple of mesasges but none helped me get over this issue

please help

[Former Member]

resolved