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Problem with "select files" step in Change Management

Former Member
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I have setup maintenance optimizer, but I think I might have missed something in the configuration. When I get to the second step, I get at warning

Condition REQUEST_IN_PROCESS is not checked without Change Management integration.

And cannot proceed any further.

Any ideas ?

Best regards

Teddy

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
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I have resoled the problem.

First note 990534 has to be implemented.

This results in at problem in the optimzer "select files" stating that some checks could not be executed. Note 997780 takes care of that. But we´re not out of the woods yet. This resulted in the next problem, where in the same step, the error message now stated "no active iBase". Follow note 1030498 to correct this. After this, the maintenance optimizer works... If you also have to cancel buttons in the maintenance optimzer - implement note 1024105.

Hope it helps

Best regards

Teddy

Former Member
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Hi Teddy

I am also facing the same problem while configuring maintainance optimiser.if you found the solution pls guide me how to go ahead to resolve this issue

Thanks

Former Member
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note 1030498 and 997780 solves it