session time out- call up SAP Catalog Search Engine again in SRM

[Former Member]

Hello,

We are in CCM 2.0 and SRM 5.0. I have published the master catalog (also a procurement catalog) and completed the configuration and assigned the catalog to the user in PPOMA. Now when I call the catalog from the 'shop' transaction, the inframe opens and as soon as it opens I get the message 'Your session has timed out - call up SAP Catalog Search Engine again in SRM ' TCP/IP connection to TREX is fine.

Any ideas will be appreciated.

Regards,

Bejoy

[Former Member]

Hi,

Pls refer the foll threads:

BR,

Disha.

Pls reward points for useful answers.

[Former Member]

Hi Bejoy,

we had a similar issue with CCM. With BSP applications there are some conflicts

with the Internet Browser Settings; some BSP sites getting blocked

Have a look at the Internet Browser while you're opening CCM. Do you have a

red eye in the right hand corner on the bottom of the screen? Click on the symbol

to check the privacy report and the server link. Go to Internet Browser --> Extras

--> Internet Options --> Security; Add the blocked site into the links of allowed sites for local intranet; and check that the same entry is not part of the restricted

sites.

Thanks,

Claudia

[Former Member]

Hi

Please provide CCM and SRM version details.

<u>Meanwhile, please see the following SAP OSS Notes, might help -></u>

Note 993828 - TREX : timeout for search requests

Note 1047883 - Items selected in CSE lost during page navigation.

Note 923213 - /CCM/RECREATE_INDEX: new report for recreating a TREX index

Note 1036075 - TREX 7.10: Java parameter communication.readtimeout

Note 866547 - Error when accessing TREX server

Do let me know.

Regards

- Atul