Debit Memo Request with Reference to Service Order

[Former Member]

Hi Team,

I need to create the following business process

Service Notification -> Service Order -> Debit Memo Request -> Debit Memo.

I'm able to create the notification and the service order. However while creating the debit memo request with reference to the service order I'm stuck. Not sure where and how do I give the reference document number for the data to flow from the Service Order to Debit Memo Request.

Regards

Nadarajah Pratheb

[Former Member · Accepted solution]

Hi,

In your case debit memo against service order will be created through Tcode DP90.

Here you will have to give service order number as reference.For this you will have to maintain all the necessary configuration for DIP profile in ODP1.

So debit memo request created will be for the service order.

Reward points if useful

Regards,

Amrish Purohit

[Former Member · Accepted solution]

In DP90 when I enter the service order number an error is getting displayed as "Create billing document is not allowed".

Any clue whats happening???

Regards

Nadarajah Pratheb

[Former Member]

Check the Copy Control settings for the same. Probably the copy control is not maintained or if maintained at header level, may be item category not maintained at item level.

Regards,

Rajesh Banka

Reward points if helpful.

[former_member183879]

Hi Nadarajah,

The following may help you.

1.Check the sales document category of the service order you are using.

2. Check which kind of document given in the with reference screen has the same sales document category.

3. For that document type, enter the service order as the reference.

4. Now you can see the details getting copied to the debit memo request.

5. Make sure copy controls are properly maintained from service order to debit memo request.

Please assign reward points if it helps.