Alerting in CEN - Solutionmanager

[Former Member]

Hi All

We have set up Solution Manager as CEN.Gone through the SAP Note 176492 and done the following steps

1.Set up a Admin user in 000 client.Sender parameter in SALO_IN_CASE_EMAIL

2.Set up SCOT settings in 000

3.SET up CCMS ALERT METHOD in RZ21 of working client with parameter settings

4.Assign CENTRAL AUTO REACTIONS to MTE Classes in working client

5.Activate Central System Dispatching in working client

Is there anything else to be done and in which client?

Is a RFC from 000 to Working client of CEN required?

what if the SCOT settings are in the working client ?

The Mails are not triggered, dont know how to proceed from here.

Thanks

Gnana

[Former Member]

We are having the exact same problem. I have walked through all the configs a dozen times and nothing is jumping out at me. I can generate e-mail through SCOT just fine manually, but the AutoReaction Methods that send e-mail don't seem to be triggered. No e-mails are even getting to the SCOT SMTP queue.

If anyone has figured this one out, we all would much appreciate it.

[Former Member]

Hi ,

We are facing the same issue . Hope you managed to resolve the issue. please tell me what else is required to do.

Regards

Sujith

[Former Member]

can you send emails from your working client of the SolMan?

You are using central autoreaction methods?

can you tell me the settings of your autoreaction method?

Kind regards

Timm