Will it make sense to have multiple clients in Solution Manager ??

[pr_srinivas]

Existig client in Our Solution Manager is having so much meaning less data like so many businesss partners - so many messages etc ? I want to create a new client and startup my SUPPORT DESK in a new client >

Can i do that ???

does it make sense to have another client ???

Rgds

PR

[alexander_maetzing · Accepted solution]

Hi,

please see that a lot of other things in the solution manager is client-independent! E.g. most things of SMSY and/or of SolMan for operations. The main settings of the service desk are infact client-dependent and a fresh client copy might help to get rid of the useless data there.

Regards, Alexander

[raguraman_c]

Hi,

You can always create a new client. What do you mean by "does it make sense"? If you want to have a clean service desk then obviously it does makes sense. But I would suggest you to make a copy of 001 (For pre-customizations that comes from SAP), this is different from other SAP Products where you make a client copy from 000.

Hope this solves your problem.

Feel free to revert back.

--Ragu