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No Authorization to choose Ibase

Former Member
0 Kudos

Dear all,

We have configured Service Desk in Solman 4.0 support level 9. When we go to the transacation notif_create and while choosing the ibase we get no authorization message.

But when I checked Su53, it says authorization successfull. Also I have given sap_new and sap_all authorization for the user and tried but still I face the no authorization message.

Can anyone help

Regards

Senthil

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
0 Kudos

Hi Senthil,

Notif_create tcode uses function module <i>DSWP_NOTIF_CREATE_DETAIL</i>

which does authority check for the following.

<i> object = 'B_NOTIF_BC'

field1 = 'ACT_TYPE'

value1 = '41' </i>

Also check if you have created the ibase component properly.

once you select the ibase the system details gets filled then only you have to provide business partners for processing the message.

Please reward points for the same.

Former Member
0 Kudos

Hi,

Checking SU53 is one of troubleshooting if authorization is successful or not. I m just wondering if there is any authorization object assigned to notif_create.

Lemme know if this works.

Thanks

Sudhan Shan

Former Member
0 Kudos

Hi Senthil,

Have you created the Business Partner for the user account with which you are trying to create the support message?

Hope it helps.

Dont forget to reward points for useful answers.

best regds,

alagammai.