on 06-04-2007 6:20 AM
Dear all,
We have configured Service Desk in Solman 4.0 support level 9. When we go to the transacation notif_create and while choosing the ibase we get no authorization message.
But when I checked Su53, it says authorization successfull. Also I have given sap_new and sap_all authorization for the user and tried but still I face the no authorization message.
Can anyone help
Regards
Senthil
Hi Senthil,
Notif_create tcode uses function module <i>DSWP_NOTIF_CREATE_DETAIL</i>
which does authority check for the following.
<i> object = 'B_NOTIF_BC'
field1 = 'ACT_TYPE'
value1 = '41' </i>
Also check if you have created the ibase component properly.
once you select the ibase the system details gets filled then only you have to provide business partners for processing the message.
Please reward points for the same.
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Hi,
Checking SU53 is one of troubleshooting if authorization is successful or not. I m just wondering if there is any authorization object assigned to notif_create.
Lemme know if this works.
Thanks
Sudhan Shan
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Hi Senthil,
Have you created the Business Partner for the user account with which you are trying to create the support message?
Hope it helps.
Dont forget to reward points for useful answers.
best regds,
alagammai.
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