Error while viewing the SC via BBP_MON_SC

[Former Member]

Hello,

BBP_MON_SC(check status) takes me to the initial screen where in I enter the

SC number. I get the initial screen with header data. But clicking on for item details button 'item overview' gives me the following error..

System Error: SC not in Table GT_LIST_HEADER.

Please advice.

Regards

Sachin

[Former Member · Accepted solution]

Hi

Welcome to world of SRM !!!

Which SRM version are you using ? Give more details.

<b>Please go through the following SAP OSS Notes, which will definitely help -></b>

Note 1045386 BBP_MON_SC: No DELETED Event after deletion

Note 829529 BBP_MON_SC: Displaying shopping cart of a locked user

901427 BBP_MON_SC: Requester instead of creator in overview list

859012 BBP_MON_SC: Deleted shopping carts are not found

882884 BBP_MON_SC: Deleting items in the status I1116

792542 Shopping cart monitor: incor. return URL from shopping cart

636270 Shopping cart monitor: Display of SC if user is deleted

672764 Shopping cart monitor: Display of deleted shopping carts

Note 522620 Shopping cart monitor: Customer enhancement / BADI

Do let me know as well.

Regards

- Atul

[former_member81915]

Hi Sachin

We are facing same concern .Pls can you help us to resolve the concern.

We have checked authorization of users .

Regards,

Avinash

[Former Member]

Hi

Make sure that BASIS Team has assigned correct roles and profiles to the administrator user. Ask BASIS to use SAP provided roles and then you can try out again. (Try this role - SAP_EC_BBP_ADMINISTRATOR / SAP_BBP_STAL_ADMINISTRATOR )

<u>Here are the related links -></u>

http://help.sap.com/saphelp_srm50/helpdata/en/a0/10213862f7bd47e10000009b38f8cf/frameset.htm

http://help.sap.com/saphelp_srm50/helpdata/en/9f/a47c3c989d501fe10000000a114084/frameset.htm

http://help.sap.com/saphelp_srm50/helpdata/en/15/46d19e4069d14e92decb87d6a56b9c/frameset.htm

<u>Incase it does not help, then, Without assigning any other roles, try logging to the transaction - BBP_MON_SC via SAP GUI instead of webpage and then do once you get some authorization issue /error, using SU53 Transaction, you can get the required Authorization objects need to attached to the user profile.</u>

Alternatively, For time being, Try assigning SAP_ALL and SAP_NEW to the Administrator Buyer user role of that user.

Then try out using SAP GUI Logon.

Hope this will help.

Do let me know.

Regards

- Atul

[Former Member]

The problem was realted to authorisation in SAP