Can not see Logo in webgui service

[Former Member]

I wonder if someone can help me.

We have installed ITS 6.10 patch levee 30 to logon to R/3 via webgui.

But when we logon ITS can't show the water image that usually stands on the right frame of screen.

And this happens also with ABAP documentation when pressing F1 upon a keyword.

when I see image properties I get an address something like this

http:///scripts/wgate/webgui77fb5a2f/~flN0YXRlPTI4NTkwLjAxOC4wMy4wMw==/-75781516.106/image/ImageWebR...

Does anyone knows why this happen's?

Thank you.

Célia Rosa

[former_member316351 · Accepted solution]

I forgot to mention, if there is an image in the R/3 and it is not displayed in the ITS then a common problem is related to Microsoft's URLscan tool. Please see if this is installed on your Microsoft IIS if using IIS as the web server. If so have a look at note 565786.

Let us know if this resolves the issue. Thanks!

Edgar Chuang

[former_member185704 · Accepted solution]

Hi Célia,

Is your problem solved? If so, please grant reward points to helpful SDN user postings and mark this topic as answered.

Best regards,

Henning.

[Former Member · Accepted solution]

Hello Edgar,

Thank you very much for your help.

Your answer hit right on the target.

Best regards,

Célia Rosa

[former_member316351]

Hello Célia,

If you're referring to the SAP water image usually on the entire right side of the menu then this is from the R/3. The ITS should "pull" this image from the R/3, therefore, whatever is in the R/3 should be displayed in the ITS Webgui as well.

Best regards,

Edgar Chuang