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ITS error creating basket

Hello everyone,

We are on SRM 4.0 and there is a strange timeout.

We get for example 15 items in our basket from the catalogue, then we assign a cost center for each item once at a time. then when clicking on the 11th item detail (in around 2 minutes) the its page shows the following error :

"No Service Name Specified

Your request did not contain a service name. Please provide a service name as part of the URL.

Example URL:



Session Already Terminated

There is currently no session running that might accept this request.

This situation usually occurs if your session has been closed by the Internet Transaction Server and you tried to navigate to a previously requested page by selecting BACK in your browser. To proceed you must first restart the session as described above. "

Is there something to change in the ITS configuration?

Or is this on the browser side?

Thanks for you reply's


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