Duplication of Line Items in Shopping Cart

[Former Member]

Hi,

We currently use SRM 4.0 with ECC6 and IE version 6.0.

The situation we are facing is as follows:

When the user completes shopping at the vendor's web based catalogue and hits return button, even line item that punches out from the vendor catalgue is duplicated in SRM Shopping Cart at our end. Eg: if the user has shopped for 4 units (quantity) of a particular product at the vendor's catalogue and hits the return button, he/she finds that the same product has been duplicated in the form of 2 line items of the same product with the quantity field showing 4 units in each line.

The question:

What could be causing this impasse?

thanks

Anirban Gupta

[Former Member]

Did u implment badi BBP_CATALOG_TRANSFER?

please check what happens there at item level as u select few products from catalog and the control reaches back to EBP.

[Former Member]

Alok,

We are not using the badi BBP_CATALOG_TRANSFER.

Could this be a browser/certification issue?

[Former Member]

Hi

For the time being, Please de-activate all the Active Customer BADI Implementations (name starting with Y or Z using SE19 Transaction). then try repeating the process of Shopping cart ordering again.

<u>Please go through this link, which also relates to the same problem -></u>

Do let me know.

Regards

- Atul