delivery failure report for mail

[Former Member]

Hi,

I have two queries on mails

While sending mail to single/multiple users,

1. Is it possible to get the delivery failure report for the unsent mails and the user to whom it was not posted?

2.Can the sent mail be posted to the sender's sent mailbox.

Thanks

Neha

[sufw]

Hi Neha,

1) If you set up an account for xMII on your mail server, then you should be able to use the "Read Mail" action to monitor that account's inbox for any delivery failure reports. You should then be able to parse the format of the message (which depends on your mail server) and retrieve the email address.

2) I don't think this can be done because it's something that your email client (e.g. Outlook) normally takes care of and is not supported in the SMTP protocol to my knowledge.

Hope this helps

Sascha

[salvatore_castro]

Sascha,

Just a caveat, the Read Mail action block will only work for a POP3 email account, see the Help documentation for more information.

-Sam