cancel
Showing results for 
Search instead for 
Did you mean: 

Support message from satellite to SolMan throughout web service

Former Member
0 Kudos

Hi all,

Currently we have activated support messages between satellite systems and SM. This functionallity is working fine; users create messages with "help->create customer message". But now we want users to create messages trhoughout web service (bsp). We know that this funcionallity exists, but we don't know neither the way it can be activated nor the way we can access to this service.

Any idea?

Thanks in advance.

Bst Regds,

Jose Sorli

Accepted Solutions (1)

Accepted Solutions (1)

DoloresCorrea
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Jose,

For the creation of messages via WEB you can use BSP dswp_create_msg:

In SICF activate this service

After call the following url:

http://server:XXXX/sap/bc/bsp/sap/dswp_create_msg?sap-client=YYY

server: full hostname server of solman system

XXXX: HTTP service that you can see in SMICM->Goto->Services

YYY: Service desk client

Look in SAP SMP for notes with string dswp_create_msg.

From note 699087 ( a little old but ok):

For the application to function, perform the following in the Solution

Manager system:

o Ensure that an HTTP or HTTPS service is running in the Internet

Communications Manager (transaction SMICM).

o Ensure that the services necessary for running BSP applications

are activated (transaction SICF). These services include:

- /default_host/sap/public/bc/ur

- /default_host/sap/public/bsp/sap/htmlb

- /default_host/sap/public/bsp/sap/public/bc

- /default_host/sap/bc/bsp/sap/dswp_create_msg

The URL necessary to call dswp_create_msg takes the following form:

o http://<host>:<port>/sap/bc/bsp/sap/dswp_create_msg?sap-client=

<client>

Where <host>, <port> and <client> are the host name, port and client

respectively of the SAP Web Application Server. For futher information

on the Internet Communications Manager, please see the SAP Web

Application Server online documentation.

Best regards,

Dolores

Answers (1)

Answers (1)

Former Member
0 Kudos

Thank you very much for your help.

This issue has been finally solved.

10 points assigned!!

Thanks and Best Regards,

Jose Sorli.