Dear Jaya,
Yes, it is the same. In an Order-to-Cash (OTC) process, everything that leads from the order, packaging, delivery to having the actual money in the bank is included.
Some basic steps for OTC can include:
Create or Maintain Customer
Create or Maintain Material Master
Create or Maintain Condition Records for Pricing
Enter and Authorize Sales Order
Convert Quote to Order
Validate Product Configuration
Verify Billing, Shipping, Payment details
Apply Discounts
Review Credit of Customer
Verify Stock
Plan Delivery Schedule
Pack and Ship Product
Billing and Cash Receipt
Contract to Renewal
Process Flow
Sales Quotation
Standard Order
Shipping
Delivery
Picking
Posting Goods Issue
Warehouse Picking Execution
Packing
Posting Goods Issue
Billing
Payment of Customer
Order to Cash is the scenario that covers all capabilities, companies use to create inquiries and quotations, acquire and enter orders, configure products, determine pricing, check product availability (ATP), and track and manage contracts, pricing, and invoices.
Quotations and orders are captured through several channels like Mobile Sales, Customer Interaction Center, Channel Partners, and e-Selling. In order to complete the sales cycle, advanced tools to analyze sales performance and the sales process are required by chemical companies. These sales-analytics capabilities include a quick and easy determination of the financial status and the overall effectiveness of the sales organization.
Chemical industry managers need comprehensive data to adress trends proactively, measure customer retention and revenue shortfalls, and assess future opportunities.
Regards,
Naveen.
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