XI Home page "Page cannot be displayed"

[Former Member]

Hi Friends,

My XI server is working fine till yesterday for all the scenarios.Today I just started XI Server.It is not writing any log files like "default trace" and application log files in Log folder.I am able to log into XI throghugh log on screen.But I am not able to getting XI HomePage which is saying "<b>Page Cannot be displayed</b>" when I run SXMB_IFR.

I have just added one parameter in RZ10 extended maintanance file for SMTP Configuration yesterday.Is this any problem??

Can you please anybody help me to solve this problem.

Thnaks & Regards,

Sekhar

[Former Member · Accepted solution]

I have just added one parameter in RZ10 extended maintanance file for SMTP Configuration yesterday.Is this any problem??

<i>

That should not be a problem</i>

regards

krishna

[Former Member · Accepted solution]

Ok....What might be the problem??

[bhavesh_kantilal]

Sekhar,

Looks like the J2EE stack is down.

Try to bounce back the Java Stack and then the XI homepage should be displayed.

Regards

Bhavesh

[Former Member]

Thanku very much bhavesh.

<i>Try to bounce back the Java Stack and then the XI homepage should be displayed</i>

Can u please explain more How to bounce back the Java Stack??

[bhavesh_kantilal]

Go to transaction SMICM --> Administration --> J2EE Cluster and you will have multiple options to restart the J2EE engine, shut dowmn, etc .

BASIS Team can help better.

Regards

Bhavesh

[Former Member]

Thanks bhavesh....

I ll try with this option and get back to you...

Thanks & Regards,

Sekhar

[Former Member]

Hi Bhavesh ,

I have tried all the combinations......But no luck

Any other ideas please....??

Sekhar

[bhavesh_kantilal]

Sekhar,

Is this a new PC on which you are trying to connect ? Maybe the host file entires etc is missing?

Try the Url with the IP address instead of the host name as well.

Normally it is the a problem with the J2EE engine that prevents the XI home page from getting displayed. If you are convinced that the Host file entry etc is correct, netwrok connection is available etc, I would suggest you try to get in touch with your BASIS team and ask them to check the status ofthe j2EE engine from the Visual Admin.

Regards

Bhavesh

[Former Member]

Hi Bhavesh,

Thanks for your valuable suggestions.

Yes...It's new Laptop.It was working fine since 1month.I am getting this problem today itself.Even I have given my host name in etc file and Now I am unable to connect to the Visual Admin also.I dont have a option to get in touch with my basis because of own problem.

Sekhar