Getting font problem for printing form in Production server.

[Former Member]

Hi experts,

We are getting problem while printing form in production server. As it gives no problem in Quality server while printing the same, the print is fine. We applied packages from 26 to 28 level for version 4.7. When we moved this packages to Production server we got problem of font while printing the form for some of scripts. But the surprise is that in Quality server the print is fine, no problem at all.

Can any one suggest me on this issue.

Regards,

Sagun Desai.

[former_member196280]

Goto SE71 in production server and see whether form is transported correctly or not by checking the changed on(date) in Administrtive data.

REWARD POINTS TO ALL USEFUL ANSWERS.

Regards,

SaiRam

[Former Member]

Hi sagun,

Please check the spool request generated on production server using tcode SP01.

Goto dispaly spool request and check the spool.If the spool too displays your script correctly then there is a problem in printer connected to production server.

The printer connected to the test server might be rightly conffigured to print the output.Please check the settings of the printer connected to the production.

Hope this helps.

Regards,

Subodh

[Former Member]

Hi guys,

We got the resolution for this query. As I said when we moved Applied Packages to Production client. After this action, in our form we had created and used "Z" font families as "ZARIAL" which were got deactivated.

Now we have activated the same, the form is working fine.

cheers

sagun desai