Payemment Card not been utillised for all 3 delivery Items when back order

[Former Member]

Payemment Card not been utillised for all 3 delivery Items when the items are confirmed through Back order.

1 delivery item out of 3 are processed(Billed) with Paymet card.

But why not all 3 deliveries?

Thanks in advance for your valuable inputs.

[former_member810095 · Accepted solution]

Hello,

each delivery (invoice) needs it's own authorization. So, if you know that you will create 3 deliveries later, you need to split the authorization and create 3 authorizations in the sales order.

Best regards,

Lela

[Former Member]

Hi all Gurus,

None has replied to my quarry,hope busy.

Can you please look into this by taking few minutes of your precious time.

Thanks in Advance for your time & suggestions.

Regards

[Former Member]

Can you please give us more details on what the issue is?

[Former Member]

There is an Order with number 123456 there were three deliveries generated 123,234, and 345.

Only one of those deliveries applied to the credit card(123).

There are products on backorder and when the backorder is relased, they invoice without the credit card.

Actually all above line items in Order 123456 are confirmed through Backorder.

But all three deliveries have to have been processd(billed) through Payement card.

only 123 is billed with Payement card while other 2 are billed through normal invoicing without Payement card.

Hope sir this is clear....

thanks in advance