urgent-stopsap problems-urgent

[Former Member]

Our XI boxes are on AIX, NW 2004s (upgraded from XI 3.0).

When <b>stopsap</b> script executed, it does not stop the <b>sapstartsrv</b>

reg,

[Former Member]

Hi,

To stop saposcol try

saposcol -k

and than try

sapcontrol -nr <INSTANCE NUMBER> -prot NI_HTTP -function StopService

And also try to clear ipc .

Regards,

Manish S.

[Former Member]

Hi,

Ensure that your kernel is upgraded properly. Also check the permissions for this exe and the owner of it.

regards and reward if helpful

[Former Member]

Hello Naveen,

I guess it might be due to shadow instance in case it is recent upgrade.

Just check OSS note 525677 in order to know how to stop the shadow instance.

After that I suppose sapstop will work properly.

Regards.

Ruchit

[Former Member]

Ruchit Khushu,

I know the following is a stupid question:

Could u please tell me what a shadow instance is?

Any links or docs in this reg will be helpful

reg,

[Former Member]

Hi Naveen,

Please check the OSS note 398100 for shadow instance.

But I would also recommend you to follow Mantosh;s advice and check your kernel .

Regards.

Ruchit.

[Former Member]

All,

I checked the permissions and ownership of "exe".

Kernel was upgraded correctly to 109 from 95

Every thing looks good.

<i><b>ps -ef | grep sap</b></i>

gave me the following after shutting down SAP on the server.

<u><i>xisadm 1659056 1 0 May 18 - 0:05 /usr/sap/XIS/SYS/exe/run/sapstartsrv pf=/usr/sap/XIS/SYS/profile/START_SCS01_s241xxi -D

xisadm 1208632 1 0 May 18 - 0:08 /usr/sap/XIS/SYS/exe/run/sapstartsrv pf=/usr/sap/XIS/SYS/profile/START_DVEBMGS00_s241xxi -D

xisadm 1302964 1 2 May 18 - 24:14 /usr/sap/XIS/SYS/exe/run/saposcol

xisadm 1307092 1474676 0 17:24:14 pts/0 0:00 grep sap</i></u>

Please look at the first 2 processes.

Do you think that I have to run the command <b>R3up stopshd</b> to stop the shadow instance

reg,

[Former Member]

hi,

stopsap will not stop the sapstartsrv process by default. Either you have to manually kill this process or run "stopsap startupsrv ASCS00 sapln1ascs" to stop the process.

Thanks & Regards.

Venkat

[Former Member]

I mean "stopsap startupsrv SCS01 s241xxi" for your environment.