URGENT help needed:Address data missing after QA Refresh from PRD

[Former Member]

All,

Address data for almost all user-ids are missing after QA Refresh from PRD.

In QA, after importing the User-Master although its shows successful. The detailed log shows:

Data inconsistency in USR21. Start RSADRCK2 (See Note 459763)

Exit program AFTER_IMP_ADDRESS3 successfully executed

SAP user has no address SAP*

Error while deleting ADRVP for SAP*

SAP user has no address SAPCPIC...

......................................................

......................................................

ERROR: Type "F" user exit with SYS_ERROR: SUSR_CLIENTCOPY_USERBUF_RESET

We also do a Table export - import wherein the tables

USR03

USR07

USR09

USR20

USR21

USR30

are included.

The no. of entries exported and imported are same.

Also FYI in the User-master Transport i can see the following Tables included in the object list

USR01

USR02

USR04

USR05

USR06

USR08

USR14

USR21S

USR22

USRACL

USREXTID

USREXTIDH

Has anyone seen this before?

Any body has any ideas?

[Former Member · Accepted solution]

Hello Bidwan,

Just try to open SAP* in SU01 and check if you are getting the error message for address data there as well.

Also do you use central user administration ?

Regards.

Ruchit.

[Former Member · Accepted solution]

Yes,

We are getting the error message for address data in SU01 as well.

We do use CUA...

[JPReyes · Accepted solution]

Hi Bidwan,

You need to syncronize addresses with transaction SCUG in the CUA Master Client.

Regards

Juan

Please reward with points if helpful

[Former Member · Accepted solution]

Sorry for the typo earlier...

We dont use CUA ...

So no use running SCUG...

Sorry for the confusion....

[Former Member · Accepted solution]

Hello Bidwan,

Did you check OSS note 459763. It clearly states RSADRCK2 needs to be run in both target client and source client. Did you try this out?

Regards.

Ruchit

[Former Member · Accepted solution]

Yes,

This has also been tried.

When i ran RSADRCK2, it copied the User-id from USR21 and populated the Last Name field(which is a mandatory field) in SU01 with the Id. No other effects.

Any other ideas? Will be appreciated.

[Former Member · Accepted solution]

Hello Bidwan,

I think it is an issue with company address. Just check if company addresses are existing the source client ?After client copy company addreses of target client will only exist in source client. Then if you do impot of the transport containing USR* tables it will try to assign old company addresses to the users but probably they are not exisitng in target client any more.

If this is the case then you need to create those company addresses again using SUCOMP and then once again import the transport for user master.

Regards.

Ruchit.