500 Internal Server Error when clicked on Add/Remove Button

[Former Member]

Hi,

When i Goto System Management -> Administration -> Mobile Infrastructure -> Device Maintenance -> here search for the device id or just click on the search -> scroll down to find 'Mobile Components' tab -> click on Add/Remove button

The error iam getting is

<b>500 Internal Server Error</b>

java.lang.NullPointerException

at com.sap.ip.mi.admin.wd.device.DeviceMaintenance.supplyUserList1(DeviceMaintenance.java:794)

at com.sap.ip.mi.admin.wd.device.wdp.InternalDeviceMaintenance.supplyUserList1(InternalDeviceMaintenance.java:562)

Any Suggestions or solutions

Rgds,

Kiran Joshua

[Former Member · Accepted solution]

Hi Kiran Joshua

In the Add/Remove window, please make sure you have entrered all info completely ie. application name, version and most importantly the user name

Best Regards

Sivakumar

[Former Member · Accepted solution]

Hi Kiran Joshua,

500 Internal Server Error occurs when there are short dumps in the middleware. Please check if there are short dumps in the middleware in transaction ST22. This will help you in analysing the problem.

Regards,

Nameeta

[Former Member · Accepted solution]

Sivakumar,

I said when i click on Add/Remove button....so there is no chance of entering values.. Otherwise i did not get u

Satya,

This is the version

<b>NWMADMIN 7.00 SP6 (1000.7.00.6.0.20060221162005)</b>

rgds,

Kiran Joshua

[satyendra_dhar · Accepted solution]

Hi Kiran,

Might be a problem in this version please upgrade with some newer version.

Regards,

Satyendra

[satyendra_dhar · Accepted solution]

A solution has been given on MI2.5 SPO7 - NWMADMIN Patch07 for the same issue, please check Note 977015.

Regards,

Satyendra

[Former Member · Accepted solution]

Nameeta,

There are no short dumps in the middleware, st22.

Sathya,

We r trying to look at the SP level, once done will get back

But still any suggestions are welcome

rgds,

Kiran Joshua

[Former Member · Accepted solution]

Sathya,

My problem is resolved when i upgraded from MI 7.0 SP06 to MI 7.0 SP11.

ThanQ

Cheers,

Kiran Joshua

[satyendra_dhar]

Hi Kiran,

Can you tell me the SP level of NWMAdmin.

seems to be some a older one.

Regards,

Satyendra