Service Items in SC Getting grouped in R/3 Purchase Req

[Former Member]

All-

We are on SRM 5.0 SP Level 6. Currently we have a strange situation and is as follows:

<b>Note Master Data used on all Shoping carts are the same.</b>

<b>Shopping Cart 1:(Scenario 1)</b>

1.) Shopping cart created with 3 Service Line items.

2.) Shopping cart gets approved and FOD created.

3.) Purchase Requisition created in R/3 with a single line item. (i.e. first line item and on the services tab for this line item you will find all the 3 line items that were initially on the shopping cart)

<b>Shopping Cart 2: (Scenario 2)</b>

1.) Shopping cart created with 3 Service Line items.

2.) Shopping cart gets approved and FOD created.

3.) Purchase Requisition created in R/3 with 3 line items but the accounting data is flipped on the line items.

<b>Shopping Cart 3: (Scenario 3)</b>

1.) Shopping cart created with 3 Service Line items.

2.) Shopping cart gets approved and FOD created.

3.) Purchase Requisition created in R/3 with 3 line items without any problems.

The problem is all the 3 shopping cart has the same master data and we are unable to understand why it is grouping sometimes and why it is flipping accounting data for line items for certain shopping carts on the purchase requisition in R/3.

Thanks,

Sundeep

[yann_bouillut]

Hi,

Case 1 is correct behaviour.

When you say that "Master Data used on all Shoping carts are the same", do you mean that you have copied line items ? or did you add it manually and reuse the same master data ?

Did you try to reuse the SC in case 1 (old SC and template) and create another SC and retest , what is the result ? still case 1 ?

Kind regards,

Yann

[Former Member]

Hi Yann,

Thanks for your response !! Are you saying the standard behaviour is to create 3 sub line items for the first line item from SRM, even though there are actually 3 line items on the SRM Side?

1.) WHat about the accouting information? What if we have 3 different accouting info on each of those 3 line items? R/3 will pick only the first line items accouting.

2.) Why such a strange behaviour in the system? (i.e. for certain shopping carts it creates 3 separate line items and for certain SHC it creates only 1 line item with 3 sub line items??

3.) What is the grouping crietria?

4.) If grouping is standard, What advise you have to achieve the one to one mapping of each of the line items on SRM to the R/3 Requisition.

Please let me know your thoughts?

Thanks,

Sundeep