on 05-15-2007 1:46 PM
Hello,
I can only assign a project to an existing ticket when I first select a solution. The field 'project' becomes an input fields only when a solution is selected.
Is there a way to avoid this? Or how can I automatically assign a solution to newly created tickets?
Our goal is to assign projects to tickets, but avoiding each time to select a solution first, as this is always the sames.
thanks,
best reagrds,
Maggie
Which transaction are you using to create your messages?
I cannot recreate your issue in NOTIF_CREATE. I see all of the projects when I don't select a Solution. If I select a Solution first, I see that Solution's subset of projects.
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