Pop-Up message for Invoice Correction (RK)

[Former Member]

Hi,

When we create a Returns order (RE) with reference to an existing invoice, we will get a pop-up message if a previous credit exists against this invoice. How can this be setup? I am trying to achieve the same for Invoice Correction (RK) order types.

Example,

<b>Process-1</b>

1. Create a standard order for quantity 4

2. Deliver the product (qty: 4)

3. Invoice the product (qty: 4) - F2

<b>Process-2</b>

1. Create a Returns order for quantity 1 (RE)

2. Returns goods (qty: 1)

3. Credit Memo (qty: 1)

<b>Process-3a</b>

1. Create another Returns order for quantity 1

At this point, we can see a pop-up message saying 1 quantity have already been credited (from Process-2)

<b>Process-3b</b>

1. Instead of another Returns (as above) I create a Invoice correction (RK) for quantity 3 (balance quantity after the returns in Process-2)

Here, I do not see the pop-up message for the 2 quantity already returned in Process-2.

Is there a standard solution for this pop-up message or will it have to be an user-exit? I am hoping there is a standard solution...

[Former Member]

Any thoughts on this question?