MMC is not starting up

Hello friends..

of late i installed SAP R/3 4.7IDES on my comp

with Oracle 8i as database and the java version is j2sdk1.4.2_13

The system worked foine for one day..

today when i try to startup the MMC. it is noit getrting started up..

im clueless as to where the problem is..

kindly help me out..

david

SAP Managed Tags:
Windows Server

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not clear what the problem is:

- did the SAP MMC start (my understanding of the problem)?

- are you able to start SAP processes from there?

If you have issues with SAP MMC you have to:

- check if sapmmc.dll is in system32 and re-register it with

regsvr32.exe sapmmc.dll

- after you have to make sure that SAP service can be started and runs

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you need to check contents of:

dev_wo

dev_disp

dev_ms

stderr*

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hey eric

the message server starts but, the "Dispatcher +work.exe" service doesnt start up.

i have checked the dev_disp for errors but, i found none.

there is no port conflict also

David

please post dev_disp, dev_w0

<b>Contents of dev_disp</b>

trc file: "dev_disp", trc level: 1, release: "620"

Fri May 11 10:26:06 2007

systemid 560 (PC with Windows NT)

relno 6200

patchlevel 0

patchno 251

intno 20020600

pid 1104

***LOG Q00=> DpSapEnvInit, DPStart (00 1104) [dpxxdisp.c 966]

shared lib "dw_xml.dll" version 252 successfully loaded

shared lib "dw_xtc.dll" version 252 successfully loaded

shared lib "dw_stl.dll" version 252 successfully loaded

Fri May 11 10:26:11 2007

WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds

***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 3140]

MtxInit: -2 0 0

MBUF state OFF

Fri May 11 10:26:12 2007

EmInit: MmSetImplementation( 2 ).

<ES> client 0 initializing ....

<ES> InitFreeList

<ES> block size is 1024 kByte.

Using implementation std

<EsNT> Memory Reset enabled as NT default

<EsNT> EsIUnamFileMapInit: Initialize the memory 609 MB

<ES> 608 blocks reserved for free list.

ES initialized.

***LOG Q0K=> DpMsAttach, mscon ( white1) [dpxxdisp.c 8832]

CCMS: Initalizing shared memory of size 20000000 for monitoring segment.

CCMS: start to initalize 3.X shared alert area (first segment).

DpMsgAdmin: Set release to 6200, patchlevel 0

MBUF state PREPARED

MBUF component UP

DpMBufHwIdSet: set Hardware-ID

***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c 940]

DpMsgAdmin: Set patchno for this platform to 251

Release check o.K.

Fri May 11 10:26:33 2007

MBUF state ACTIVE

Fri May 11 10:26:34 2007

DpModState: change server state from STARTING to RUNNING

Fri May 11 10:58:36 2007

caught signal 2

DpModState: change server state from RUNNING to SHUTDOWN

Fri May 11 10:58:40 2007

***LOG Q0M=> DpMsDetach, ms_detach () [dpxxdisp.c 9058]

MBUF state OFF

MBUF component DOWN

***LOG Q05=> DpHalt, DPStop ( 1104) [dpxxdisp.c 7637]

<b>Contents of dev_w0</b>

trc file: "dev_w0", trc level: 1, release: "620"

ACTIVE TRACE LEVEL 1
ACTIVE TRACE COMPONENTS all, M

B Fri May 11 10:26:17 2007

B create_con (con_name=R/3)

B Loading DB library 'D:\usr\sap\ACS\SYS\exe\run\dboraslib.dll' ...

B Library 'D:\usr\sap\ACS\SYS\exe\run\dboraslib.dll' loaded

B Version of 'D:\usr\sap\ACS\SYS\exe\run\dboraslib.dll' is "620.02", patchlevel (0.112)

B New connection 0 created

M systemid 560 (PC with Windows NT)

M relno 6200

M patchlevel 0

M patchno 251

M intno 20020600

M pid 644

M ***LOG Q0Q=> tskh_init, WPStart (Workproc 0 644) [dpxxdisp.c 1016]

I Fri May 11 10:26:19 2007

I MtxInit: -2 0 0

X Fri May 11 10:26:20 2007

X EmInit: MmSetImplementation( 2 ).

X <ES> client 0 initializing ....

X Using implementation std

M <EsNT> Memory Reset enabled as NT default

X ES initialized.

M calling db_connect ...

C Got ORACLE_HOME=D:\oracle\ora81 from environment

C Client NLS settings: AMERICAN_AMERICA.WE8DEC

C Logon as OPS$-user to get SAPACS's password

C Connecting as /@ACS on connection 0 ...

C Attaching to DB Server ACS (con_hdl=0,svchp=03D7F158,svrhp=03D7EF64)

C Fri May 11 10:26:31 2007

C Starting user session (con_hdl=0,svchp=03D7F158,srvhp=03D7EF64,usrhp=06C1274C)

C Now I'm connected to ORACLE

C Got SAPACS's password from table SAPUSER

C Got SAPACS's password from OPS$-user

C Disconnecting from connection 0 ...

C Closing user session (con_hdl=0,svchp=03D7F158,usrhp=06C1274C)

C Now I'm disconnected from ORACLE

C Connecting as SAPACS/<pwd>@ACS on connection 0 ...

C Starting user session (con_hdl=0,svchp=03D7F158,srvhp=03D7EF64,usrhp=06C1274C)

C Now I'm connected to ORACLE

C Database NLS settings: AMERICAN_AMERICA.WE8DEC

C Database instance acs is running on WHITE1 with ORACLE version 8.1.7.4.1 since 20070511

B Connection 0 opened

B Wp Hdl ConName ConId ConState TX PRM RCT Date Time DBHost

B 000 000 R/3 000000000 ACTIVE NO YES NO 20070511 102620 WHITE1

M db_connect o.k.

I MtxInit: 0 0 0

X Fri May 11 10:26:32 2007

X EmInit: MmSetImplementation( 2 ).

X <ES> client 0 initializing ....

X Using implementation std

X ES initialized.

B db_con_shm_ini: WP_ID = 0, WP_CNT = 15

M rdisp/reinitialize_code_page -> 0

S *** init spool environment

S initialize debug system

T Stack direction is downwards.

T debug control: prepare exclude for printer trace

T new memory block 06CEACF0

S spool kernel/ddic check: Ok

S using table TSP02FX for frontend printing

S 1 spool work process(es) found

S frontend print via spool service enabled

S printer list size is 150

S printer type list size is 50

S queue size (profile) = 300

S hostspool list size = 3000

S option list size is 30

S found processing queue enabled

S found spool memory service RSPO-RCLOCKS at 15840098

S doing lock recovery

S setting server cache root

S found spool memory service RSPO-SERVERCACHE at 15840418

S using messages for server info

S size of spec char cache entry: 164980 bytes (timeout 100 sec)

S size of open spool request entry: 1144 bytes

S immediate print option for implicitely closed spool requests is disabled

A ~~-PXA~~--

A PXA INITIALIZATION

A Attached to PXA (address 4BD80040, size 150000K)

A abap/pxa = shared gen_remote

A PXA INITIALIZATION FINISHED

A ~~-PXA~~--

A RFC Destination> destination white1_ACS_00 host white1 system ACS systnr 0 (white1_ACS_00)

A RFC Options> H=white1,S=00

A Fri May 11 10:26:33 2007

A RFC rfc/signon_error_log = -1

A RFC rfc/dump_connection_info = 0

A RFC rfc/dump_client_info = 0

A RFC rfc/cp_convert/ignore_error = 1

A RFC rfc/cp_convert/conversion_char = 23

A RFC rfc/wan_compress/threshold = 251

A RFC rfc/recorder_pcs not set, use defaule value: 1

A RFC Method> initialize RemObjDriver for ABAP Objects

N SsfSapSecin: putenv(SECUDIR=D:\usr\sap\ACS\DVEBMGS00\sec): ok

N =================================================

N === SSF INITIALIZATION:

N ===...SSF Security Toolkit name SAPSECULIB .

N ===...SSF trace level is 0 .

N ===...SSF library is D:\usr\sap\ACS\SYS\exe\run\sapsecu.dll .

N ===...SSF hash algorithm is SHA1 .

N ===...SSF symmetric encryption algorithm is DES-CBC .

N ===...sucessfully completed.

N =================================================

N MskiInitLogonTicketCacheHandle: Logon Ticket cache pointer retrieved from shared memory.

N MskiInitLogonTicketCacheHandle: Workprocess runs with Logon Ticket cache.

B Fri May 11 10:26:36 2007

B dbtran INFO (init_connection '<DEFAULT>' [ORACLE:620.02]):

B max_blocking_factor = 15, max_in_blocking_factor =1000,

B min_blocking_factor = 10, min_in_blocking_factor = 10,

B prefer_union_all = 0, prefer_union_for_select_all = 0,

B prefer_fix_blocking = 0, prefer_in_itab_opt = 1,

B convert AVG = 0, alias table FUPD = 0,

B escape_as_literal = 1, opt GE LE to BETWEEN = 0,

B select * =0x0f, character encoding =SBCS / <none>:-,

B use_hints = abap->1, dbif->0x1, upto->2147483647, rule_in->0,

B rule_fae->0, concat_fae->0, concat_fae_or->0

E Fri May 11 10:27:36 2007

E Replication is disabled

B Fri May 11 10:29:52 2007

B dbmyclu : info : my major identification is 3232239390, minor one 0.

B dbmyclu : info : Time Reference is 1.12.2001 01:00:00h GMT.

N Fri May 11 10:29:53 2007

N login/password_change_for_SSO : -1 -> 1

B Fri May 11 10:30:06 2007

B table logging switched off for all clients

M Fri May 11 10:58:36 2007

M in_ThErrHandle: 1

M ThIErrHandle: I'm during shutdown

M Entering ThSetStatError

M ThIErrHandle: don't try rollback again

M ThIErrHandle: normal shutdown

M ThCallHooks: call hook >ASTAT-collect commit handling< for event BEFORE_COMMIT

M ThCallHooks: call hook >rsts_before_commit< for event BEFORE_COMMIT

M ThCallHooks: call hook >rsts_after_commit< for event AFTER_COMMIT

M ThCallHooks: call hook >ThNoClearPrevErr< for event AFTER_COMMIT

M ThCallHooks: call hook >SpoolHandleHook< for event AFTER_COMMIT

M ThCallHooks: call hook >ASTAT-collect commit handling< for event BEFORE_COMMIT

M ThCallHooks: call hook >rsts_before_commit< for event BEFORE_COMMIT

M ThCallHooks: call hook >rsts_after_commit< for event AFTER_COMMIT

M ThCallHooks: call hook >ThNoClearPrevErr< for event AFTER_COMMIT

M ThCallHooks: call hook >SpoolHandleHook< for event AFTER_COMMIT

M Entering ThReadDetachMode

M call ThrShutDown (1)...

B Disconnecting from ALL connections:

B Wp Hdl ConName ConId ConState TX PRM RCT Date Time DBHost

B 000 000 R/3 000000000 INACTIVE NO YES NO 20070511 102620 WHITE1

C Disconnecting from connection 0 ...

C Closing user session (con_hdl=0,svchp=03D7F158,usrhp=06C1274C)

C Detaching from DB Server (con_hdl=0,svchp=03D7F158,srvhp=03D7EF64)

C Now I'm disconnected from ORACLE

B Disconnected from connection 0

B statistics db_con_commit (com_total=443, com_tx=56)

B statistics db_con_rollback (roll_total=3, roll_tx=0)

M ***LOG Q02=> wp_halt, WPStop (Workproc 0 644) [dpnttool.c 345]

strange,

this line in dev_w0 shows that system run for 18 minutes

B Fri May 11 10:30:06 2007

B table logging switched off for all clients

M Fri May 11 10:58:36 2007

M in_ThErrHandle: 1

M ThIErrHandle: I'm during shutdown

M Entering ThSetStatError

M ThIErrHandle: don't try rollback again

M ThIErrHandle: normal shutdown

what is the color and status of dispatcher in MMC if you start the system?

when i start the system

strdbs.cmd first turns to yellow and later again i have to start the system where

the message service turns from yello to green and stops but,

the "dispatcher+work.exe" turns yellow and stops.

the status message which appears here is "dispatcher is running but message server is unreachable".

do you have dev_ms?

difficult to say, but it seems there is some info missing - dispatcher and work processes were running for at least for 18 minutes and they were stopped normally

Fri May 11 10:58:36 2007

caught signal 2

DpModState: change server state from RUNNING to SHUTDOWN

"caught signal 2" means that somebody sent "stop" signal to dispatcher (for example, via MMC)

One thing you can try is to patch the kernel with the latest . I can see that you have a very old kernel.

Thanks

prince

is there any other option other than patching the kernel?

YES i do have dev_ms

Its worth trying it ..

Thanks

Prince

Patching the kernel is always reasonable recommendation.

However, I cannot recognize the problem with current patch - I see the system starts. Ok, you can patch the kernel, but if the problem would persist could you please provide chronological order of your actions and observations?

it looks like you dont have enough virtual memory...

hope you solved it anyway.

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