problem in instance

[Former Member]

User login to sap ...but user can't run any t-codes ...if he run the t-code getting 'error generating screen text'..

i have checked the system me also getting same error ..and i checked wp in oslevel all r waiting statues and os collector is running ....and restart the system also ...still i am getting error ,while restart it shows like this

hd306c:dbeadm 71> stopsap

Stopping the SAP R/3 DBE Processes

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Shutdown-Log is written to /home/dbeadm/stopsap_hd306c_71.log

Instance DVEBMGS71 was not running!

Stopping SAP R/3 DBE Database

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Shutdown-Log is written to /home/dbeadm/stopdb.log

Database stopped

hd306c:dbeadm 72> startsap

Starting SAP-Collector Daemon

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05:56:46 13.05.2007 WARNING: Effective userid not root! Expect problems !

open logfile '/usr/sap/tmp/dev_coll.tmp' failed... /tmp/

open logfile '/tmp/dev_coll.tmp' failed... use stderri

05:56:46 13.05.2007 LOG: ====================================================================================

05:56:46 13.05.2007 LOG: = OS Collector Start

05:56:46 13.05.2007 LOG: ====================================================================================

05:56:46 13.05.2007 LOG: Starting /usr/sap/DBE/SYS/exe/run/saposcol

05:56:46 13.05.2007 LOG: Saposcol Version is [COLL 20.77 02/05/06 46D - AIX v4.08 5L-64 bit 030206]

***********************************************************************

• This is Saposcol Version COLL 20.77 02/05/06 46D - AIX v4.08 5L-64 bit 030206

• Usage: saposcol -l: Start OS Collector

• saposcol -k: Stop OS Collector

• saposcol -d: OS Collector Dialog Mode

• saposcol -s: OS Collector Status

• The OS Collector is already running .....

************************************************************************

saposcol already running

Checking SAP R/3 DBE Database

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Database is not available via /usr/sap/DBE/SYS/exe/run/R3trans -d -w

rm: 0653-609 Cannot remove /tmp/o.

Operation not permitted.

Could not remove directory /tmp/o

Remove this directory manually and restart again

Starting SAP R/3 DBE Database

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Startup-Log is written to /home/dbeadm/startdb.log

Database started

Checking SAP R/3 DBE Database

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Database is running

Starting SAP R/3 Instance

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Startup-Log is written to /home/dbeadm/startsap_hd306c_71.log

Startup of Instance failed

See /home/dbeadm/startsap_hd306c_71.log for details

[1] 1425650

[1] 1880152

please hlep asap , for better solution reward.

[Former Member · Accepted solution]

Hi Imran

I see few problems here:

1.WARNING: Effective userid not root! Expect problems !

Check if all the permissions are there with the user (sidadm) ,i mean executable permissions.

2.Your DB is running but ur sap instance is not able to connect to DB and thats why the startup fails.

3.Database is not available via /usr/sap/DBE/SYS/exe/run/R3trans -d -w

rm: 0653-609 Cannot remove /tmp/o.

Operation not permitted.

Could not remove directory /tmp/o

Remove this directory manually and restart again

Have you tried the above instructions.If not do it.I hope ur issue will get solved.

Reward with suitable points

[Former Member]

Hi,

check if your database is up and running.

Also see if you are able to connect using the database administrative userid's and also SAP<SID>DB user. You can locate the problem there itself.

regards

[Former Member]

Hi

Paste this logm

/home/dbeadm/startsap_hd306c_71.log

regards,

Vinodh.