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Automatically filling in a field

Former Member
0 Kudos

Hello,

When I start the Solution Manager, I would like the field requestor to fill in automatically with my Business partner number.

I think this is an authorization problem. How can I realize this.

with kind regards,

Alexander

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi Alexander,

While starting Solution Manager???!!!

Or you talking about while creating the service desk message?

If so, then check the below points.

(1) Have you created a Business Partner for your userid? Have you made that Business Partner type as "Employee"?

(2) Have you created the iBase for the systems in your system landscape?

(3) Have you specified the system details from which the service desk messages will be created while creating the business partner?

(4) Also check whether your userid has the role "SAP_SUPPDESK_CREATE".

Don't forget to reward points for useful answers.

best regds,

Alagammai.