on 05-10-2007 12:05 PM
Dear Technology Consultants,
I involved in support project
Here my client is asking me to prepare a BASIS Operational document
Can any one please suggest me how to prepare that document , Can you send a copy of document to me if you have that .
Please suggest me if you dont have the document how to prepare it , steps and process, what are the tasks should be included in that .
Your answer is highly appreciated.
gpal.sap@gmail.com
Thanks and Regards
Ravindranath Gangampalli
Hi Ravindranath,
can you please forward me the Basis Operational Document
basis911@gmail.com
Regards
Ricky
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Hi Ravindranath,
Nope, I do not have a sample right now...
Regards,
Karthic
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Hi Ravindranath,
The Operational Document will contain the following details:
System Landscape
Server Details - with names
Scope of the servers
Security design
Client Design
Users - Types, authorisation to be assigned, template users if any
STMS configuration
TCODE for administrators
Background jobs details
Backup and Recovery plan
Disaster recovery plan
Contacts for Escalations etc....
You have to create them for your own.
Award points if useful!!!!
Regards,
Karthic
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