Linux Distribution not met

[Former Member]

hi,

we are installing SAP ECC 6.0 on linux/maxdb platform in Intel EM64 HW. We encountered "Condition not met" message: Supported Linux distribution on AMD64 and Intel EM64 are SuSE Linux Enterprise Server 9 for AMD64 and Intel EM64 (SLES9) and Red Hat Enterprise Linux 4 (RHEL4). Current distribution: Unknown distribution: etc/redhat-release:Red Hat Enterprise Linux ES release 4 (Nahant Update 4).

Am i missing something here? is RHEL4 and RHEL ES release 4 is different? or perhaps the update is wrong?? Pls advice on how to resolve this.

Regards,

JDR

[Former Member · Accepted solution]

hi,

thanks for the reply. My sapinst version is 7.0 so no need to patch. About the prerequisite checker, ist it different from sapinst patch?

thanks,

JDR

[hannes_kuehnemund · Accepted solution]

Dear JDR,

the prerequisite checker does only change the checks with are performed. There was a bug, which does not recognise the Red Hat version. The attachment to SAP Note <a href="https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=855498">855498</a> will fix exactly your problem. You do not need to patch sapinst, only the prerequisite checker file.

Thanks

Hannes Kuehnemund

SAP Linuxlab, Walldorf

[Former Member]

Hi Hannes,

your suggestion corrected my problem regardless if it is nahant 4 update. thanks for your time

Regards,

Jay

[Former Member]

hi Hannes,

i followed your suggestion but still same message appeared? Pls. help.

Regards,

Jay

[hannes_kuehnemund]

Dear JDR,

I checked the source code of PREREQUISITE_CHECK_DATA.XML and found out, that it only checks for

"Red Hat Enterprise Linux ES release 4"

but not for your case, which is

"Red Hat Enterprise Linux ES release 4 (Nahant Update 4)"

which is already certified, according to SAP note <a href="https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=171356">171356</a>.

Furthermore, SAP Note <a href="https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=722273">722273</a> uses AS and ES as synonyms.

If you feel really unconfortable ignoring this particular prerequisite checker you may have to open a OSS call and ask for assistance. This might take at least one week until there will be a fix available. You can of course ignore this particular error message, because RHEL4 is certified and the error you get is only a bug.

Thanks,

Hannes Kuehnemund

SAP Linuxlab, Walldorf

[andreas_herzog]

-> did you check SAPNotes N° 916.649, 171.356, 722.273 & 816.097?

-> did you patch sapinst before starting the installation?

GreetZ, AH

[hannes_kuehnemund]

Dear JDR,

please update your "Installation Prerequisite Checker" file according to SAP Note <a href="https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=855498">855498</a>.

This will solve your problem.

Thanks,

Hannes