SAP Instance Fails to Startup after Upgrade to Suse9

[Former Member]

Hello Gurus

After upgrading our Database Operating System from Suse 8 to Suse 9 the SAP Instance Fails to start.

See Log Below"

Called command: /usr/sap/MT1/SYS/exe/run/startsap

Starting SAP Instance DVEBMGS00

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Warning: tmpfs at /dev/shm is configured quite small with 504 MB! Minimum value is 2048 MB.

Recommended size is 75 % of RAM + swap.

Instance Service on host mnt1 started

Warning: tmpfs at /dev/shm is configured quite small with 504 MB! Minimum value is 2048 MB.

Recommended size is 75 % of RAM + swap.

SAP-R/3-Startup Program Rel 700 V1.8 (2003/04/24)

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Starting at 2006/05/08 11:23:25

Startup Profile: "/usr/sap/MT1/SYS/profile/START_DVEBMGS00_mnt1"

Execute Pre-Startup Commands

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(27062) Local: /usr/sap/MT1/SYS/exe/run/sapmscsa -n pf=/usr/sap/MT1/SYS/profile/MT1_DVEBMGS00_mnt1

Warning: tmpfs at /dev/shm is configured quite small with 504 MB! Minimum value is 2048 MB.

Recommended size is 75 % of RAM + swap.

/usr/sap/MT1/SYS/exe/run/sapmscsa: SCSA is attached and useable.

/usr/sap/MT1/SYS/exe/run/sapmscsa: finished.

(27062) Local: rm -f ms.sapMT1_DVEBMGS00

(27062) Local: ln -s -f /usr/sap/MT1/SYS/exe/run/msg_server ms.sapMT1_DVEBMGS00

(27062) Local: rm -f dw.sapMT1_DVEBMGS00

(27062) Local: ln -s -f /usr/sap/MT1/SYS/exe/run/disp+work dw.sapMT1_DVEBMGS00

(27062) Local: rm -f co.sapMT1_DVEBMGS00

(27062) Local: ln -s -f /usr/sap/MT1/SYS/exe/run/rslgcoll co.sapMT1_DVEBMGS00

(27062) Local: rm -f se.sapMT1_DVEBMGS00

(27062) Local: ln -s -f /usr/sap/MT1/SYS/exe/run/rslgsend se.sapMT1_DVEBMGS00

Starting Programs

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(27075) Starting: local ms.sapMT1_DVEBMGS00 pf=/usr/sap/MT1/SYS/profile/MT1_DVEBMGS00_mnt1

(27076) Starting: local dw.sapMT1_DVEBMGS00 pf=/usr/sap/MT1/SYS/profile/MT1_DVEBMGS00_mnt1

(27077) Starting: local co.sapMT1_DVEBMGS00 -F pf=/usr/sap/MT1/SYS/profile/MT1_DVEBMGS00_mnt1

(27078) Starting: local se.sapMT1_DVEBMGS00 -F pf=/usr/sap/MT1/SYS/profile/MT1_DVEBMGS00_mnt1

(27062) Waiting for Child Processes to terminate.

(27062) **** 2006/05/08 11:23:26 Child 27075 terminated with Status 0 . ****

(27062) **** 2006/05/08 11:23:26 Child 27076 terminated with Status 1 . ****

Instance on host mnt1 started

(27062) **** 2006/05/08 11:24:13 Caught Signal to Stop all Programs. ****

(27062) Parent Shutdown at 2006/05/08 11:24:15

(27062) Stop Child Process: 27078

(27062) Wait 300 sec for Process 27078 terminating...

(27062) Stop Child Process: 27077

(27062) Wait 300 sec for Process 27077 terminating...

Execute Post-Shutdown Commands

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(27062) Exiting with Return-Code 0. (Ok)

<u><b>How do you inrease the size of TMPFS at /dev/shm</b></u>

[Former Member]

dev_disp =

Slots: 300, Used: 0, Max: 0

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+

---

+--

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+

id

owner

pid

eyecatcher

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+

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+--

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+

NiWait: sleep (5000 msecs) ...

NiISelect: timeout 5000 ms

NiISelect: maximum fd=1

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Thu May 4 12:43:31 2006

NiISelect: TIMEOUT occured (5000 ms)

Shutdown server ...

DpJ2eeDisableRestart

Switch off Shared memory profiling

ShmProtect( 57, 3 )

ShmProtect(SHM_PROFILE, SHM_PROT_RW

ShmProtect( 57, 1 )

ShmProtect(SHM_PROFILE, SHM_PROT_RD

DpWakeUpWps: wake up all wp's

kill(-1,0) successful -> process alive

kill(-1,0) successful -> process alive

kill(-1,0) successful -> process alive

kill(-1,0) successful -> process alive

kill(-1,0) successful -> process alive

kill(-1,0) successful -> process alive

kill(-1,0) successful -> process alive

kill(-1,0) successful -> process alive

kill(-1,0) successful -> process alive

kill(-1,0) successful -> process alive

kill(-1,0) successful -> process alive

kill(-1,0) successful -> process alive

kill(-1,0) successful -> process alive

kill(-1,0) successful -> process alive

kill(-1,0) successful -> process alive

kill(-1,0) successful -> process alive

kill(-1,0) successful -> process alive

kill(-1,0) successful -> process alive

kill(-1,0) successful -> process alive

Stop work processes...

NiWait: sleep (1000 msecs) ...

NiISelect: timeout 1000 ms

NiISelect: maximum fd=1

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Thu May 4 12:43:32 2006

NiISelect: TIMEOUT occured (1000 ms)

wait for end of exclusive shutdown

NiWait: sleep (1000 msecs) ...

NiISelect: timeout 1000 ms

NiISelect: maximum fd=1

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Thu May 4 12:43:33 2006

NiISelect: TIMEOUT occured (1000 ms)

Terminate gui connections

DpHalt: cancel all lcom connections

MPI CancelAll 2 -> 0

MPI DeleteAll 2 -> 0

detach from message server

EsCleanup ....

EsCleanup destroy slot 0

<EsMap: unlink /dev/shm/SAP_ES_00_000

EsCleanup destroy slot 1

<EsMap: unlink /dev/shm/SAP_ES_00_001

EsCleanup destroy slot 2

<EsMap: unlink /dev/shm/SAP_ES_00_002

cleanup event management

cleanup shared memory/semaphores

ShmCleanup SHM_SYS_ADM_KEY

ShmCleanup( 1 )

ShmCreate( 1, 0, 2, 0x0xbfffedd4 )

ShmProtect( 1, 3 )

ShmCreate( 1, 0, 2, -> 0x0x45691000 )

ShmCleanup SHM_DP_ADM_KEY

ShmCleanup( 2 )

ShmCreate( 2, 0, 2, 0x0xbfffedd4 )

ShmProtect( 2, 3 )

ShmCreate( 2, 0, 2, -> 0x0x456c2000 )

ShmCleanup SHM_DP_CA_KEY

ShmCleanup( 3 )

ShmCreate( 3, 0, 2, 0x0xbfffedd4 )

ShmProtect( 3, 3 )

ShmCreate( 3, 0, 2, -> 0x0x46f3d000 )

ShmCleanup SHM_PF_KEY

ShmCleanup( 4 )

ShmCreate( 4, 0, 2, 0x0xbfffedd4 )

ShmKeyPermission( 4 ) = 0740 (octal)

ShmCleanup SHM_PRES_BUF

ShmCleanup( 14 )

ShmCreate( 14, 0, 2, 0x0xbfffedd4 )

ShmKeyPermission( 14 ) = 0740 (octal)

ShmCleanup SHM_CALI_BUFFER

ShmCleanup( 11 )

ShmCreate( 11, 0, 2, 0x0xbfffedd4 )

ShmGet( 10, 11, 0, 2, 0x0xbfffed30 )

ShmCleanup SHM_DB_TBUFF

ShmCleanup( 19 )

ShmCreate( 19, 0, 2, 0x0xbfffedd4 )

ShmKeyPermission( 19 ) = 0740 (octal)

ShmCleanup SHM_DB_TBUFF_P

ShmCleanup( 33 )

ShmCreate( 33, 0, 2, 0x0xbfffedd4 )

ShmKeyPermission( 33 ) = 0740 (octal)

ShmCleanup SHM_DB_STBUFF

ShmCleanup( 41 )

ShmCreate( 41, 0, 2, 0x0xbfffedd4 )

ShmKeyPermission( 41 ) = 0740 (octal)

ShmCleanup SHM_DB_TTBUFF

ShmCleanup( 42 )

ShmCreate( 42, 0, 2, 0x0xbfffedd4 )

ShmGet( 40, 42, 0, 2, 0x0xbfffed30 )

ShmCreate( 40, 0, 2, 0x0xbfffec28 )

ShmKeyPermission( 40 ) = 0740 (octal)

ShmCleanup SHM_DB_FTBUFF

ShmCleanup( 43 )

ShmCreate( 43, 0, 2, 0x0xbfffedd4 )

ShmGet( 40, 43, 0, 2, 0x0xbfffed30 )

ShmCreate( 40, 0, 2, 0x0xbfffec28 )

ShmKeyPermission( 40 ) = 0740 (octal)

ShmCleanup SHM_DB_SNTBUFF

ShmCleanup( 45 )

ShmCreate( 45, 0, 2, 0x0xbfffedd4 )

ShmGet( 40, 45, 0, 2, 0x0xbfffed30 )

ShmCreate( 40, 0, 2, 0x0xbfffec28 )

ShmKeyPermission( 40 ) = 0740 (octal)

ShmCleanup SHM_DB_IRBUFF

ShmCleanup( 44 )

ShmCreate( 44, 0, 2, 0x0xbfffedd4 )

ShmGet( 40, 44, 0, 2, 0x0xbfffed30 )

ShmCreate( 40, 0, 2, 0x0xbfffec28 )

ShmKeyPermission( 40 ) = 0740 (octal)

ShmCleanup SHM_DB_OBJ_BUFFER

ShmCleanup( 54 )

ShmCreate( 54, 0, 2, 0x0xbfffedd4 )

ShmKeyPermission( 54 ) = 0740 (octal)

ShmCleanup SHM_DB_SYNC

ShmCleanup( 46 )

ShmCreate( 46, 0, 2, 0x0xbfffedd4 )

ShmGet( 40, 46, 0, 2, 0x0xbfffed30 )

ShmCreate( 40, 0, 2, 0x0xbfffec28 )

ShmKeyPermission( 40 ) = 0740 (octal)

ShmCleanup SHM_DB_CUA_BUFFER

ShmCleanup( 47 )

ShmCreate( 47, 0, 2, 0x0xbfffedd4 )

ShmGet( 40, 47, 0, 2, 0x0xbfffed30 )

ShmCreate( 40, 0, 2, 0x0xbfffec28 )

ShmKeyPermission( 40 ) = 0740 (octal)

ShmCleanup SHM_DB_OTR_BUFFER

ShmCleanup( 64 )

ShmCreate( 64, 0, 2, 0x0xbfffedd4 )

ShmKeyPermission( 64 ) = 0740 (octal)

ShmCleanup SHM_DB_ESM_BUFFER

ShmCleanup( 65 )

ShmCreate( 65, 0, 2, 0x0xbfffedd4 )

ShmKeyPermission( 65 ) = 0740 (octal)

ShmCleanup SHM_ROLL_AREA_KEY

ShmCleanup( 9 )

ShmCreate( 9, 0, 2, 0x0xbfffedd4 )

ShmKeyPermission( 9 ) = 0740 (octal)

ShmCleanup SHM_PAGING_AREA_KEY

ShmCleanup( 8 )

ShmCreate( 8, 0, 2, 0x0xbfffedd4 )

ShmKeyPermission( 8 ) = 0740 (octal)

ShmCleanup SHM_ROLL_ADM_KEY

ShmCleanup( 17 )

ShmCreate( 17, 0, 2, 0x0xbfffedd4 )

ShmGet( 10, 17, 0, 2, 0x0xbfffed30 )

ShmCleanup SHM_PAGING_ADM_KEY

ShmCleanup( 18 )

ShmCreate( 18, 0, 2, 0x0xbfffedd4 )

ShmKeyPermission( 18 ) = 0740 (octal)

ShmCleanup SHM_PXA_KEY

ShmCleanup( 6 )

ShmCreate( 6, 0, 2, 0x0xbfffedd4 )

ShmKeyPermission( 6 ) = 0740 (octal)

ShmCleanup SHM_ENQ_TABLE_KEY

ShmCleanup( 34 )

ShmCreate( 34, 0, 2, 0x0xbfffedd4 )

ShmKeyPermission( 34 ) = 0740 (octal)

ShmCleanup SHM_ENQID_KEY

ShmCleanup( 58 )

ShmCreate( 58, 0, 2, 0x0xbfffedd4 )

ShmKeyPermission( 58 ) = 0740 (octal)

ShmCleanup SHM_VB_ADM_KEY

ShmCleanup( 7 )

ShmCreate( 7, 0, 2, 0x0xbfffedd4 )

ShmKeyPermission( 7 ) = 0740 (octal)

ShmCleanup SHM_DB_POOL

ShmCleanup( 40 )

ShmCreate( 40, 0, 2, 0x0xbfffedd4 )

ShmKeyPermission( 40 ) = 0740 (octal)

ShmCleanup SHM_EM_ADM

ShmCleanup( 51 )

ShmCreate( 51, 0, 2, 0x0xbfffedd4 )

ShmProtect( 51, 3 )

ShmCreate( 51, 0, 2, -> 0x0x485d8000 )

ShmCleanup SHM_MSBUF

ShmCleanup( 52 )

ShmCreate( 52, 0, 2, 0x0xbfffedd4 )

ShmProtect( 52, 3 )

ShmCreate( 52, 0, 2, -> 0x0x47bb2000 )

ShmCleanup SHM_THRUN_ADM_KEY(th run adm)

ShmCleanup( 30 )

ShmCreate( 30, 0, 2, 0x0xbfffedd4 )

ShmKeyPermission( 30 ) = 0740 (octal)

ShmCleanup SHM_JAVA

ShmCleanup( 70 )

ShmCreate( 70, 0, 2, 0x0xbfffedd4 )

ShmKeyPermission( 70 ) = 0740 (octal)

ShmCleanup SHM_PF_AS_KEY(Appl.Statistics)

ShmCleanup( 56 )

ShmCreate( 56, 0, 2, 0x0xbfffedd4 )

ShmKeyPermission( 56 ) = 0740 (octal)

ShmCleanup SHM_POOL_0

ShmCleanup( 10 )

ShmCreate( 10, 0, 2, 0x0xbfffedd4 )

ShmProtect( 10, 3 )

ShmCreate( 10, 0, 2, -> 0x0x42161000 )

ShmCleanup SHM_PROFILE

ShmCleanup( 57 )

ShmCreate( 57, 0, 2, 0x0xbfffedd4 )

ShmProtect( 57, 3 )

ShmCreate( 57, 0, 2, -> 0x0x420dc000 )

MiCleanup:

ShmCleanup( 62 )

ShmCreate( 62, 0, 2, 0x0xbfffedb4 )

ShmProtect( 62, 3 )

ShmCreate( 62, 0, 2, -> 0x0x68d53000 )

MpiCleanup() -> 0

removing Semaphore-Management

removing request queue

ShmCleanup( 31 )

ShmCreate( 31, 0, 2, 0x0xbfffedc4 )

ShmProtect( 31, 3 )

ShmCreate( 31, 0, 2, -> 0x0x47bc0000 )

closing connect handles (dgm + tcp)

***LOG Q05=> DpHalt, DPStop ( 4215) [dpxxdisp.c 8784]

• shutdown completed - server stopped ***

Good Bye .....

dev_w* = all empty

R3TRANS -x

This is R3trans version 6.13 (release 700 - 22.09.05 - 11:11:00).

2EETW169 no connect possible: "invalid values set for DIR_LIBRARY '/usr/sap/MT1/SYS/exe/run' or dbms_type 'ADA'"

R3trans finished (0012).

[Former Member]

Dear Duan,

which architecture are you using?

any errors in dev_rd or dev_ms?

Regards,

Oliver Stabel

[former_member237781]

If the dev_* files don't show any errors, take a look at

/usr/sap/MT1/DVEBMGS00/work/stderr*

/usr/sap/MT1/DVEBMGS00/work/stdout*

Best Regards,

Henning Sackewitz

[Former Member]

I am using linux 32bit .

i have noticed that java runtime environment is not running coming up with this error:Error occurred during initialization of VM

Unable to load native library: /usr/lib/SunJava2-1.3.1/jre/lib/i386/libjava.so: symbol __libc_wait, version GLIBC_2.0 not defined in file libc.so.6 with link time reference

Also the upgrade over wrote the /etc/services file.All the instance SAP system services were no longer there.I have put them all back.

Is there a way to do a system profile comparison at os level like we do it in rz10 i.e profile in the database and the one in the os?

[Former Member]

Dear Duan,

you <b>may</b> need to upgrade your java installation.

Please check http://service.sap.com/pam thoroughly for the requirements of your installation.

Regards,

Oliver Stabel

[hannes_kuehnemund]

Dear Duan,

as root, execute the following command:

mount -n -o remount,rw,size=2048M /dev/shm

Anyway, you should have a look into

/usr/sap/MT1/DVEBMGS00/work/dev_disp
/usr/sap/MT1/DVEBMGS00/work/dev_w*

to check, why the SAP software does not start. If you don't have a clue, just post the content of them in here and we will investigate further

Best Regards

Hannes