Portal runtime error. "cannot retrieve title from iView" - Not Answered

[Former Member]

Hello Everyone.

I'm having trouble with some webdynpro applications in my production environment.

Sometimes, the applications fail to load up generating a Runtime Error error. When I

look through the logs of the WAS I find the following entries:

cannot retrieve title from iView pcd:portal_content/com.inelectra.folder.ine/com.inelectra.roles/com.inelectra.autogestion/com.inelectra.Autogestion/com.inelectra.Solicitudes/com.inelectra.anticipoprestaciones/com.inelectra.java_local_Anticipo_Prestaciones_com_inelectra_anticipoprest_Anticipo_Prestacion

[EXCEPTION]

javax.naming.NamingException [Root exception is java.lang.NullPointerException]

at com.sapportals.portal.pcd.gl.JndiProxy.getObjectInstance(JndiProxy.java:51)

at com.sapportals.portal.pcd.gl.PcdGlContext.getSemanticObject(PcdGlContext.java:913)

at com.sapportals.portal.pcd.gl.PcdGlContext.getSemanticObject(PcdGlContext.java:690)

at com.sapportals.portal.pcd.gl.PcdGlContext.lookup(PcdGlContext.java:69)

at com.sapportals.portal.pcd.gl.PcdURLContext.lookup(PcdURLContext.java:238)

at javax.naming.InitialContext.lookup(InitialContext.java:347)

at com.sapportals.portal.appintegrator.parameter.ProfileProvider.getTitleForIView(ProfileProvider.java:155)

at com.sapportals.portal.appintegrator.parameter.ProfileProvider.getTitle(ProfileProvider.java:109)

at com.sapportals.portal.appintegrator.parameter.ProfileProvider.getParameter(ProfileProvider.java:64)

at com.sapportals.portal.appintegrator.parameter.ParameterProviderManager.getParameter(ParameterProviderManager.java:51)

at com.sapportals.portal.appintegrator.layer.AbstractIntegrationLayer.getParameter(AbstractIntegrationLayer.java:174)

at com.sapportals.portal.appintegrator.layer.AbstractIntegrationLayer.getStringParameter(AbstractIntegrationLayer.java:193)

at com.sapportals.portal.sapapplication.webdynpro.pagebuilder.TopLayer.processLayer(TopLayer.java:50)

at com.sapportals.portal.appintegrator.LayerProcessor.processActionPass(LayerProcessor.java:168)

at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doActionPass(AbstractIntegratorComponent.java:73)

at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doOnPOMReady(AbstractIntegratorComponent.java:59)

at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:396)

at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)

at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:369)

at com.sapportals.portal.prt.pom.PortalNode.processEventQueue(PortalNode.java:800)

at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:652)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

Caused by: java.lang.NullPointerException

Thanks a lot for any help you can provide.

Francisco.

Message was edited by:

Francisco Caraballo

[Former Member · Accepted solution]

Hello Francisco,

Have you checked the portal iView is created/configured correctly? It seems there is something wrong in the Portal iView not in the WD application

Regards

[Former Member]

I decided to close this question even if wasn't answered in order to give the points to the people that at least replied.

[Former Member]

Hello everyone again.

I'm really sorry for being so insistent with this.

This will be my last try to see if anybody here knows anything about this problem.

Anyone?

Regards, Francisco.

[Former Member]

Anyone?

[Former Member]

Hello againn, everyone.

Sorry that I wasn't able to answer before, I've been having some internet issues.

I went ahead and checked the iView config as Yaiza suggested and found that I was getting runtime error when trying to see the configuration of that or several other iViews. I'm getting a runtime error in the following component: com.sap.portal.appdesigner.framework.defaultPcmEditor . Now, this happened with several of the iViews I tried to check, not just with the one that is malfunctioning. I decided to check the pages to see if there was a problem there, and while I didn't get any runtime errors, the list that indicates the contents of the page was completely empty, this happened with several of the pages I tried to check.

Has this happened to anyone before? Do you have any idea what could be causing this? It seems to me as if the production environment got corrupted or something like that.

Thanks a lot in advance for your time.

regards,

Francisco