Error Generating PDF

[Former Member]

Guys,

I am trying to use the EXPORT Data functionality in VC and do a "PRINT PDF". I followed the "HOW to EXPORT DATA from VC" document which had the following formula

"pcd!3aportal_content!2fcom.sap.pct!2fplatform_a

dd_ons!2fcom.sap.ip.bi!2fiViews!2fcom.sap.ip.bi.b

ex?QUERY=" & STORE@REPTNAME &

"&BI_COMMAND_1-

BI_COMMAND_TYPE=EXPORT&BI_COMMAND

1-EXPORTFORMAT=PDF&BI_COMMAND_1-

SHOW_EXPORT_DIALOG=X&BI_COMMAND_1-

null="

Everything else works when I do the Export, for example : Export to Excel, Export to CSV but the PDF one gives an error "Error Generating PDF".

When I click the button, it seems like VC does communicate with the PORTAL CONTENT DIRECTORY, since it does bring up the selections box(screen) for PDF, but as soon as I click ok , it gives a message on the top left of the screen as "Error Generating PDF".

We have BI 7.0 with the patch 10

VC version is 7

Have ADS setup on the server which is Configured correctly to have ADS (32 bit).

Desperately waiting for some help here!!!!!!!

[Former Member · Accepted solution]

Hi Naseer,

Please check the following SAP Notes for details:

Note 928493 - Error when generating a PDF

Note 925741 - Adobe document services (ADS) with non-supported platforms

Note 944221 - Troubleshooting if problems occur in forms processing

Also, recheck the ADS configuration and see that ADSUSER Password has not expired. If issue persists set the Trace Level for Web Dynpro to 'ALL'. You can find detailed information about setting the Trace Level in Note 742674. This should give you more details of the error.

Hope this helps!

Thanks and Regards,

Preetha Rethinam

[Former Member · Accepted solution]

Hi Preetha,

I will pass it on to our BASIS & Portal team and let them check it out.

Thanks again, hopefully this resolves the issue. But I am pretty sure they had seen and explored every avenue. But it does not hurt to check with them again.

Naseer

[Former Member · Accepted solution]

Naseer,

Yes, thats right!

Do keep us posted with the developments.

Thanks & Regards,

Preetha Rethinam