Tool-tip does not disappear on Tree-map

[Former Member]

Hi,

I have a peculiar issue, the Tool-tip doesn't disappear easily after mouseover.

Looks like it needs a few shakes on the mouse to make it disappear...

It is not looking good when it doesn't disappear after the user checks the value for smaller items on Tree-map.(the issue is same if the item is same if small item or big item).

Please refer the attachment with screen-shot for issue details.

Any solution or possible solutions is very much appreciated.

Thank you.

regards,

Muthu

[TammyPowlas]

I can't reproduce this issue

Are you using an InfoChart?

Which browser are you using?

[Former Member]

Hi Tammy,

Yes, it is an Info-chart with chart type as  tree-map

I am using IE Version 11.

It is the same issue in Chrome on BI platform for some odd reason...

FYI, I use DS Version1.6 SP2.

I will give more details shortly.

PS:For security reasons at the Client I am to able to post a video.

I will produce one later with mock data to secure he Client identity and and upload it.

Thank you again.

regards,

Muthu