on 10-03-2016 8:10 AM
Fellow Members,
Have anyone of you come across some sort of presentation or latest document explaining how ITIL processes are mapped to 7.2 scenarios? The below link is outdated and has little information on 7.2. The White Paper document is from 2013.
https://wiki.scn.sap.com/wiki/display/SAPITSM/SAP+Solution+Manager+-+ITIL+Certified
Also would like to know, as a release, 'Is 7.2 version certified for ITIL Processes ?' . Or 7.1 is the latest version to be certified and 7.2 is yet to be certified?
Regards,
Vivek
The certification for 15 processes are for Solman 7.1 and 7.2:
https://www.pinkelephant.com/en-ca/PinkVERIFY/PinkVERIFYToolsets
Br,
Ari
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