Disp+Work show yellow status

[Former Member]

Hi Experts,

When we starting our solution manager system its Dispatcher show Yellow status only, it does not goto Green. But we can login to the system. Nor error or warning in "dev_0".

Can any one help me to find what s the actual problem,

Regards,

Sajmal

[former_member182967]

Hi Sajmal,

What error can you see in dispatcher trace file dev_disp?

Regards,

Ning

[Former Member]

Hi Ning,

dev_disp show,

*** ERROR => NiBufIIn: invalid data (len=1241513984;0x4a000000;max=8388608;hdl 19;peer=127.0.0.1:3306;local=56456) [nibuf.cpp    3090]

*** ERROR => [DpProcDied] Process died  (PID:6132  HANDLE:1248  rc:0x0) [dpnttool2.c  147]

DpHalt: wait for end of J2EE server

DpHalt: waiting for termination of J2EE server ...

DpHalt: waiting for termination of J2EE server ...

DpHalt: waiting for termination of J2EE server ...

DpHalt: waiting for termination of J2EE server ...

""

""

The same repeats,

Regards,

sajmal

[Sriram2009]

Hi Sajmal.

Just do the full system restart and then check Still if your are finding same issue update the the full as attachment.

BR

SS

[Former Member]

Hi Sriram,

Thanks for your replay,

same problem facing every time.

Regards,

Sajmal

[former_member182967]

Hi Sajmal,

Check if note 396309 - Dispatcher process remains yellow although system running helps or not.

Regards,

Ning

[Former Member]

Hi Ning,

Thanks for your replay, I will check and inform you it is works or not.

Regards,

Sajmal

[Reagan]

sapcontrol -nr 00 -function GetVersionInfo

Run the above command and check the version of the kernel files.

If you have an inconsistent kernel, this can happen. If the files are not on the same patch level then update the kernel files and run the command again.

[former_member227283]

Hello,

Did we upgraded kernel anytime recently ?

Try to delete the SAP service and create again and then restart complete OS and try. It might solve your problem.

Regards,

Anil Bhandary

[Former Member]

Hi Anil,

We use the latest kernel.

Regards,

Sajmal

[former_member227283]

Hello,

As mentioned Earlier, delete the SAP services and create it again, which you can di by using sapstartsrv binary.

Create "SAP Service" Manually on Windows Systems | SAPBASISINFO

Regards,

Anil Bhandary

[Former Member]

Hi Anil,

Thanks for your replay, i will check and replay you soon.

Regards,

Sajmal

[feng_shi]

Hi,

I suppose the full status of disp+work is "Running, Message Server connection ok, but Dialog Queue info unavailable".　if yes, please 2237021 for root cause and solution:

2237021 - Method GetProcessList returns dispatcher Running but Dialog Queue info unavailable

Thanks and best regards,

Shi

[kaus19d]

Hi ,

As you know, that if you use Dual Stack system(ABAP+JAVA), then, the JAVA system takes a little bit time to start in compare to the ABAP Process. I think you have stated your this system after many days which is why you are getting this issue suddenly now. So, Like our friends informed to restart, you do that, but in case its not working, then, you need to have a look in the following :-

Network Settings(in Windows Microsoft Loopback Adapter),

System-Time(does it need any adjustment if your system is demo/ides system),

Kernel part regarding Java(might need replacing)

You mentioned, that you can login into the system, which means, with the help of my guessing power, I can understand that you are able to login through the ABAP system. If you JAVA system would have been running, then you could have been able to login to the Java System as well. Hope you know that you can login to the JAVA System by using in your Browser, http://localhost:50000. Here 5 after that 1st 00 refers to the Central Instance of your installation, next 00 is for the portal login service. For example, if the last 00 would have been replaced with 13, then, you will be able to open the sapwebmmc.

So, I guess, you can just let us know only after checking all the above.

Thanks,

Kaushik

[Former Member]

Hi Kaushik,

Thanks for your replay,

We are not start the system after many days, we start the system every day.

No changes made in Network Settings, System, Kernel parts.

Regards,

Sajmal

[Sriram2009]

Hi

Could you share the full log as attachment

BR

SS

[Former Member]

kernel runs with dp version 141000(ext=122000) (@(#) DPLIB-INT-VERSION-141000-UC)

length of sys_adm_ext is 592 bytes

*** SWITCH TRC-HIDE on ***

***LOG Q00=> DpSapEnvInit, DPStart (06 7868) [dpxxdisp.c   1317]

  shared lib "dw_xml.dll" version 600 successfully loaded

  shared lib "dw_xtc.dll" version 600 successfully loaded

  shared lib "dw_stl.dll" version 600 successfully loaded

  shared lib "dw_gui.dll" version 600 successfully loaded

  shared lib "dw_mdm.dll" version 600 successfully loaded

  shared lib "dw_rndrt.dll" version 600 successfully loaded

  shared lib "dw_abp.dll" version 600 successfully loaded

  shared lib "dw_sym.dll" version 600 successfully loaded

  shared lib "dw_aci.dll" version 600 successfully loaded

rdisp/softcancel_sequence :  -> 10,15,-1

use internal message server connection to port 3907

rdisp/dynamic_wp_check : 1

rdisp/calculateLoadAverage : 1

Thu Sep 29 09:29:09 2016

*** WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds

***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c  6540]

MtxInit: 30000 0 0

DpSysAdmExtInit: ABAP is active

DpSysAdmExtInit: VMC (JAVA VM in WP) is not active

display_tcp_ip: 0

Set Check Logoff Flags to 0x0

DpIPCInit2: write dp-profile-values into sys_adm_ext

DpIPCInit2: start server >baiodevcct_SM1_06                       <

DpShMCreate: sizeof(wp_adm) 41328 (2296)

DpShMCreate: sizeof(tm_adm) 5790416 (28808)

DpShMCreate: sizeof(wp_ca_adm) 64000 (64)

DpShMCreate: sizeof(appc_ca_adm) 64000 (64)

DpCommTableSize: max/headSize/ftSize/tableSize=500/16/1392064/1392080

DpShMCreate: sizeof(comm_adm) 1392080 (2768)

DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0

DpShMCreate: sizeof(slock_adm) 0 (296)

DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0

DpShMCreate: sizeof(file_adm) 0 (80)

DpShMCreate: sizeof(vmc_adm) 0 (2160)

DpShMCreate: sizeof(wall_adm) (41664/42896/64/192)

DpShMCreate: sizeof(gw_adm) 48

DpShMCreate: sizeof(j2ee_adm) 3952

DpShMCreate: SHM_DP_ADM_KEY (addr: 0000000000220050, size: 7454688)

DpShMCreate: allocated sys_adm at 0000000000220060

DpShMCreate: allocated wp_adm_list at 00000000002230D0

DpShMCreate: allocated wp_adm at 00000000002232C0

DpShMCreate: allocated tm_adm_list at 000000000022D440

DpShMCreate: allocated tm_adm at 000000000022D490

DpShMCreate: allocated wp_ca_adm at 00000000007B2F70

DpShMCreate: allocated appc_ca_adm at 00000000007C2980

DpShMCreate: allocated comm_adm at 00000000007D2390

DpShMCreate: system runs without slock table

DpShMCreate: system runs without file table

DpShMCreate: allocated vmc_adm_list at 0000000000926170

DpShMCreate: system runs without vmc_adm

DpShMCreate: allocated gw_adm at 0000000000926220

DpShMCreate: allocated j2ee_adm at 0000000000926260

DpShMCreate: allocated ca_info at 00000000009271E0

DpShMCreate: allocated wall_adm at 0000000000927270

DpCommAttachTable: attached comm table (header=00000000007D2390/ft=00000000007D23A0)

DpSysAdmIntInit: initialize sys_adm

rdisp/test_roll : roll strategy is DP_NORMAL_ROLL

dia token check not active (10 token)

MBUF state OFF

DpCommInitTable: init table for 500 entries

DpRqQInit: keep protect_queue / slots_per_queue 0 / 2001 in sys_adm

rdisp/queue_size_check_value :  -> on,50,30,40,500,50,500,80

EmInit: MmSetImplementation( 2 ).

MM global diagnostic options set: 0

<ES> client 0 initializing ....

<ES> EsILock: use Mutex for locking

<ES> InitFreeList

<ES> block size is 4096 kByte.

<ES> Info: em/initial_size_MB( 130883MB) not multiple of em/blocksize_KB( 4096KB)

<ES> Info: em/initial_size_MB rounded up to 130884MB

Using implementation view

<EsNT> Using memory model view.

<EsNT> Memory Reset disabled as NT default

<ES> 32720 blocks reserved for free list.

ES initialized.

mm.dump: set maximum dump mem to 192 MB

mm.dump: set global maximum dump mem to 192 MB

EsRegisterEmCheck: Register EmGetEsHandles at 00007FF7B8698920

DpVmcSetActive: set vmc state DP_VMC_NOT_ACTIVE

MPI: dynamic quotas disabled.

MPI init: pipes=4000 buffers=1279 reserved=383 quota=10%

J2EE server info

  start = TRUE

  state = STARTED

  pid = 8048

  argv[0] = G:\usr\sap\SM1\DVEBMGS06\exe\jcontrol.EXE

  argv[1] = G:\usr\sap\SM1\DVEBMGS06\exe\jcontrol.EXE

  argv[2] = pf=\\baiodevcct\sapmnt\SM1\SYS\profile\SM1_DVEBMGS06_baiodevcct

  argv[3] = -DSAPSTART=1

  argv[4] = -DCONNECT_PORT=65000

  argv[5] = -DSAPSYSTEM=06

  argv[6] = -DSAPSYSTEMNAME=SM1

  argv[7] = -DSAPMYNAME=baiodevcct_SM1_06

  argv[8] = -DSAPPROFILE=\\baiodevcct\sapmnt\SM1\SYS\profile\SM1_DVEBMGS06_baiodevcct

  argv[9] = -DFRFC_FALLBACK=ON

  argv[10] = -DFRFC_FALLBACK_HOST=localhost

  start_lazy = 0

  start_control = SAP J2EE startup framework

DpJ2eeStart: j2ee state = STARTED

rdisp/http_min_wait_dia_wp : 1 -> 1

***LOG CPS=> DpLoopInit, ICU ( 4.0.1 4.0.1 5.1) [dpxxdisp.c   1703]

***LOG Q0K=> DpMsAttach, mscon ( baiodevcct) [dpxxdisp.c   12940]

MBUF state LOADING

DpStartStopMsg: send start message (myname is >baiodevcct_SM1_06                       <)

DpStartStopMsg: start msg sent to message server o.k.

CCMS: Initialized monitoring segment of size 60000000.

CCMS: Initialized CCMS Headers in the shared monitoring segment.

CCMS: Checking Downtime Configuration of Monitoring Segment.

CCMS: AlMsUpload called by wp 1024.

CCMS: AlMsUpload successful for G:\usr\sap\SM1\DVEBMGS06\log\ALMTTREE.DAT (1649 MTEs).

Thu Sep 29 09:29:10 2016

CCMS: start to initalize 3.X shared alert area (first segment).

DpMBufHwIdSet: set Hardware-ID

***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c   1296]

MBUF state ACTIVE

DpWpBlksLow: max wp blocks in queue is 800 (80 %)

MBUF component UP

DpMsgProcess: 1 server in MBUF

DpAppcBlksLow: max appc blocks in queue is 500 (50 %)

DpJ2eeLogin: j2ee state = CONNECTED

Thu Sep 29 09:29:17 2016

DpModState: change server state from STARTING to ACTIVE

Thu Sep 29 09:30:07 2016

J2EE server info

  start = TRUE

  state = ACTIVE

  pid = 8048

  load balance = 1

  start_lazy = 0

  start_control = SAP J2EE startup framework

Thu Sep 29 10:19:59 2016

DpSigInt: caught signal 2

DpHalt: shutdown server >baiodevcct_SM1_06                       < (normal)

DpIJ2eeShutdown: send SIGQUIT to SAP J2EE startup framework (pid=8048)

DpIJ2eeShutdown: j2ee state = SHUTDOWN

DpModState: change server state from ACTIVE to SHUTDOWN

DpHalt: stop work processes

Thu Sep 29 10:20:00 2016

SoftCancel request for T11 U12 M0 received from DISPATCHER

SoftCancel request for T13 U14 M0 received from DISPATCHER

Thu Sep 29 10:20:19 2016

DpHalt: stop gateway

DpHalt: stop icman

DpHalt: terminate gui connections

DpHalt: wait for end of work processes

DpHalt: waiting for termination of work processes ...

Thu Sep 29 10:20:20 2016

DpHalt: waiting for termination of work processes ...

Thu Sep 29 10:20:21 2016

DpHalt: wait for end of gateway

*** ERROR => [DpProcDied] Process died  (PID:3984  HANDLE:1344  rc:0x0) [dpnttool2.c  147]

DpHalt: wait for end of icman

*** ERROR => [DpProcDied] Process died  (PID:8020  HANDLE:1352  rc:0x0) [dpnttool2.c  147]

*** ERROR => [DpProcDied] Process died  (PID:8048  HANDLE:1348  rc:0x0) [dpnttool2.c  147]

DpStartStopMsg: send stop message (myname is >baiodevcct_SM1_06                       <)

DpStartStopMsg: stop msg sent to message server o.k.

Thu Sep 29 10:20:22 2016

DpHalt: sync with message server o.k.

DpHalt: detach from message server

***LOG Q0M=> DpMsDetach, ms_detach () [dpxxdisp.c   13340]

MBUF state OFF

MBUF component DOWN

DpHalt: cleanup EM

***LOG Q05=> DpHalt, DPStop ( 7868) [dpxxdisp.c   11813]

[kaus19d]

Sorry, by saying check network, I did not mean to say that you have done any manual network settings. But instead of that, like in our network settings, we can go by using in CMD -> ncpa.cpl

If we open the network details in our systems, it would look like

So here I would be asking you here you reply back once you have fixed this from your Network Team side. Or when & only you will be able to post the network details of your server, then only you should update here.

It is a fact that in recent days I have come by users who will update from their side that there is no issue from our side & no recent changes anywhere or anything, but still we are facing problem. They just want to state that its a bug, when we know, in fact its not bug. Sometimes these kind of issues we also face, because the DHCP server acts automatically, & in general cases, in normal companies there generally do have a DHCP Administrator special post for that purpose only. If you are saying next-time that there is no changes & its bug, I would better suggest you if & only if you have service market login, then go ahead & create a ticket.

As we cannot see your system directly, so you also have to look harder into the issue & then only you can find the cause & sort it out

Thanks,

Kaushik

[Former Member]

Hi Kaushik,

Thanks for your great replay,

But our network are right, I think it is other reason.

Thanks and Regards,

Sajmal

[kaus19d]

If your network connection is so correct, like you are mentioning, then why is it facing Hiccups regarding Gateway service as network issues as per your only mentioned details, as highlighted below,

If your network configuration is so perfect, as you say, then why are you not becoming bold enough to show your network configuration here.

Anyways do you have a old Kernel as backup to use? Could you try using that Old-Kernel?? IS this your practise/demo system????

Thanks,

Kaushik

[Former Member]

Hi Kaushik,

It is not practice system,

Network Setting

Regards,

Sajmal

[kaus19d]

Ok, assuming that the DNS or Gateway Server exists, could you mention the OS version? Although it looks here like you have manually entered those values just for the sake of taking print-screen here to attach, I would also love to see the IP details/configuration screen-shot of those correspondence servers 192.168.1.1, 202.148.200.3, 202.148.202.3 also, just to make sure to all the viewers here that there is no network issue & trust me I am kind of a knowledgeable person in the DHCP Servers.

Also would like to see the print-screen of system-time of those servers as well as your SAP server where the issue is going on.

Also check that there is no hardware issues like disk-drive failures or other hardware issues going on, on your correspondence SAP Server.

Thanks,

Kaushik

[Former Member]

Windows Server 2012 R2

[kaus19d]

Thats it!!!! My other question answers????

Thanks,

Kaushik

[Former Member]

System Time