SFTP Receiver error

[former_member217945]

Hello ,

i am working on Receiver SFTP adapter , i have changed old host & server finger print  to new one . while sending data it is taking old server finger print and failing the messages.

can anyone help me on this?

Thanks,

Reddy

[former_member233209]

Hi Reddy,

Not sure error I faced is similar to you or not, try below option.

Activate receiver channel updating fingerprint as <NA>, so you will get an error log, which contains fingerprint value.

Update that fingerprint value in channel configuration with credentials and check.

Regards,

Ajinkya

[former_member217945]

Hi Ajinkya,

Thanks for the reply.

I have upadated NA as fingerprint and i checked , getting same error message as Fingerprint invalid. if i give <*> as fingerprint it is reaching successfully.

Thanks,

Reddy

[former_member233209]

Hi Reddy,

Have you tried with that fingerprint value in error message, copy that fingerprint value from error message and put it in channel configuration, activate it and check it.

Also check whether PI server IP Address has been updated/whitelisted at new SFTP Server end or not.

Regards,

Ajinkya

[manoj_khavatkopp]

Reddy,

This has to be cache issue . Check if cache is up to date

Br,

Manoj

[former_member217945]

Hi manoj,

Thanks for the reply

cache is up to date. and i have restarted the PI server also.

Thanks,

Regards

[manoj_khavatkopp]

Navigate to RWB-->Adapter Engine-->Cache Monitor under that in channel section chekc if it has the latest host / fingerprint.

if in the above screenshot if u still see old host then the issue is with cache is not getting update.

• try to stop and start the channel once.
• try creating another channel with new details .

Br,

Manoj

[former_member217945]

Manoj,

i can see new host details.

I have deteled old channel and created new one also. again also facing same issue.

Thanks

[manoj_khavatkopp]

Weird how can the new channel take old host details ? i hope you have updated the new channel in receiver agreement.

Well i am out of options now

Br,

Manoj

[former_member217945]

yes manoj, i have updated new channel in receiver aggreement too.

i dont know how it is taking old host details .

Any help?

Thanks,

Reddy

[manoj_khavatkopp]

addition to channel cache update check the reciever agreement cache if its holding old channel or new channel.

[former_member217945]

new channel

[Former Member]

hope you are activating your changes. please perform the ping channel test from channel monitoring for both old and new channels.

[former_member186851]

Hello Reddy,

Try re-configuring the Receiver Aggrement and check.