Download file is not detecting in SUM 17 patch10

[Former Member]

Dear everyone,

We are upgrading SFIN component upgrade from release 1503 to 1605.

There is an issue which being noticed in the SUM during the extraction phase

“Severe error(s) occurred in phase PREP_PRE_CHECK/SCANDIR_EPS0!”

We have performed the below step:

1: There is no space issue.

2:  Required permission are set ( 777 with <sid>adm) .

3:  File size has been compared between the DUMP and the files in SMP. Looks Ok.

Also observed the below logs in CAR.004 and CAR.008, thinking the file has been corrupted download the files couple of time and tried executing but still fails the same error message.

SAPCAR: error reading from /hana/data/HANA_DUMP/K-730BHINSAPFIN.SAR (error 5).

SAPup> Process with PID 15000 terminated with status 5 at 20160926104300!

SAPCAR: error reading from /hana/data/HANA_DUMP/K-73001INSAPFIN.SAR (error 5).

SAPup> Process with PID 15008 terminated with status 5 at 20160926104302!

Have attached the logs and the stack file as well.

SCANDIRE LOG FILE ERROR

1 ETQ000 ==================================================

4 ETQ010 Date & Time: 20160926104328 

2 ETQ102 Finished execution of 163 process(es).

3 ETQ127 Interval: 20160926104251-20160926104328, time 37.000/92.782/22.033 real/usr/sys

2 ETQ107 Ignoring errors in logs.

1EETQ399 Last error code set is: Got 2 errors during extraction/listing of archives, see phase log for details

1EETQ204 Upgrade phase "SCANDIR_EPS0" aborted with severe errors ("20160926104328")

Thanks and Regards

Neelkanth

[Former Member · Accepted solution]

Hi Neel,

Few option if you haven't tried yet.

1. Use latest version of SAPCAR

2. Did you download the file using download manager? If not please do so.

3. Check if SAPCAR -tvf K-730BHINSAPFIN.SAR list all the files present in the SAR file.

4. Run SAPCAR -tvf Filename.SAR | grep -i sapcar --->to see if any sapcar file is one of the file that is getting extracted

Regards

Prithviraj