Lost Points

[Former Member]

Hi,

i was asked to maintain additional account info to LOGIN again. So i did. Now, logged in, i lost all my points. If i want to open a new disscussion, it takes longer because it first has to be checked by moderators.

Please help

Regards

Stefan Seeburger

[vinita_kasliwal · Accepted solution]

Hey Stefan

Oh thats a disaster..!

Did you check what email ID are you logged in with ?

The account is tied with the email ID I believe

So maybe if you updated email Id it is assuming it to be a new account

Regards

Vinita

[Former Member · Accepted solution]

yea u was right - it created a new account because of single sign on with my account i was logged in searchiong for oss-notes.