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Screen Persona 2.0 - F4 help does not work

deepak_gupta35
Explorer
0 Kudos

Hi Experts,

Just wondering if anyone has faced this issue before, the F4 help in any screen for persona screen 2.0 is not working, it runs for a long time and then screen crashes with timeout error.

Steps

Launch transaction like MM03 for article display (basic view),

I want to use the F4 Help to find article by description, so click on small F4 Help button with article number field,

Screen takes some time and throws session time out poup and refresh the browser to home page again.

Please let me know if anyone has any clue about this.

Many Thanks

Deepak

Accepted Solutions (1)

Accepted Solutions (1)

praseo
Explorer
0 Kudos

Hello Deepak,
Only modal F4 pop-ups are supported in Personas 2.0
Please apply SAP Note 1885506 and re-check the behavior.

Regards,
Pradeep

deepak_gupta35
Explorer
0 Kudos

Thanks Pradeep. The note helped and now it works!

Answers (1)

Answers (1)

tamas_hoznek
Product and Topic Expert
Product and Topic Expert
0 Kudos

If this is happening in any screen and in the Basic View for all transactions, then it is likely caused by some problem in Personas setup / configuration. I'd suggest to review the Configuration Guide and available additional admin info to make sure the system is configured correctly.

deepak_gupta35
Explorer
0 Kudos

Thanks for the response Tamas. The issue is resolved by the note 1885506 suggested by Pradeep.