Logon Not Possible : Error License Check ----Jobs are failing

[gowtham_raparthi]

Hi All,

Some of the Daily Scheduled Jobs, Backup jobs are failing mentioning the Error as :

"Logon not possible ::  Error License Check "

We have checked the license and it has valid license as well as valid maintenance.

Mainly, the jobs which are scheduled to run daily are failing. When we re-execute the jobs at random timing, they are running fine.

Please find the below log for the job server with which the job ran :

Please advice ...basis

[gowtham_raparthi · Accepted solution]

Thankyou for the advice.

The issue got resolved after clean restart of the complete system.

[raquel_gomez · Accepted solution]

Hi Gowtham,

Thank you for your feedback.
As issue got resolved, please mark thread as 'Answered'.

Regards,
Raquel

[isaias_freitas]

Hello,

You can also check the SAP KBAs 2265435 and 1512766.

Regards,

Isaías

[raquel_gomez]

Hi Gowtham,

Based on screenshot, trace file shows:

M  *** ERROR => 13 wlikey_check_webas: The license key library has not been initialized yet.

M  *** ERROR => 8 wlikey_check_webas: NULL pointer for get_hardware_key

This is normally related to issues with CommonCrypoLib version, which should be updated.

See Notes:

2209439 - Fixes in CommonCryptoLib 8.4.42

2223635 - Fixes in CommonCryptoLib 8.4.43

Please refer to the SAP Note 2125088 on how to download and install the CommonCryptoLib.

Regards,

Raquel