on 09-16-2016 3:04 PM
Hi Experts,
We are working on an POC - building an integration with a 3rd party Service tool and we are unable to trigger the events through SOAP protocol from SF EC. We can see the event being recored in the event center successfully but the external event is not being sent outside to the 3rd party tool.
The subscriber is an 3rd party application which has webservices/listeners open for the events from SF.
From the stacktrace of the error we can see that the "Subscriber is blocked" as the msg, but we are unable to figure out further
StackTrace=[com.successfactors.alert.app.exception.AlertEndpointBlockException: Now is 2016-09-15T13:44:52.389Z, Subscriber XXXXXXXX is blocked from 2016-09-15T13:44:32.068Z to 2016-09-15T13:49:32.068Z. Try later.
at
Please let us know if we are missing something. Is there any configuration that needs to be done or a setting. Let me know if you need any more information.
Thanks and Regards,
Mahesh Dudam
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