Solman Upgrade from 7.0 Ehp1 to 7.2

[former_member188058]

Hi,

We are planning to upgrade Solman 7.0 Ehp1 to Solman 7.2. We currently have ChaRM & ITSM enabled and being used productively in 7.0.

Considering the big functional upgrade in terms of features & functionalities, wanted to check if anyone has done this before and if yes, what are the challenges.

Also appreciate your views in terms of cutover strategy and data migration (incidents/CR/Project/Documentations...etc) that needs to be followed.

Regards,

Imran

[TomCenens]

Hi Imran

You would need to upgrade from SolMan 7.0 EHP1 to SolMan 7.1 first. This would already bring a good amount of impact because CHARM & ITSM no longer are SAPgui screens in fact in SolMan 7.1 but use CRM UI instead. So you would have a requirement of a small project to configure that functionality in SolMan 7.1 since it differs to a large extent. Not only from a functional point of view, things  change, also from a technical point of view, the introduction of LMDB and other technical semantics are something you would have to deal with in SolMan 7.1.

Once that is done, you could then upgrade from SolMan 7.1 to SolMan 7.2 which would again require effort as you would have to look into content activation, again new semantics from a technical point of view as well and changes in ITSM & CHARM (medium impact).

There is no standard functionality to migrate those types of content across the different versions so the upgrade paths are the only standard way of still keeping that data in your system.

Third party solutions might be an option to make some kind of transition but I haven't seen this yet for transition from 7.0 EHP1 to 7.2 for example.

An alternative could be to start fresh on 7.2 and keep the 7.0 EHP1 for a specific period of time still or in a read-only mode afterwards. All depends on how much relevant / important information you have stored in your system.

Best regards

Tom