58 % GETSYNC_PREUP_FINI_R2

former_member247896 · ‎09-13-2016

Hi experts,

we are facing issue during upgrade of dual-stack based system.

SUM tool ( latest version available SP17 ) is stuck at following phase :

58 % GETSYNC_PREUP_FINI_R2

and this is in the logs :

Checking for syncpoint PREUPTIME=FINISHED in

Java has status "", we'll wait and check every 20 second(s).

Java has status "", wait another 5 minutes before logging...

I already reviewed http://scn.sap.com/thread/183754 and ABAP is waiting for JAVA to take action.

However, JAVA was was waiting for ABAP before at 70 %, but now there is only one grayed button ( see screenshot), SUM does not show anything.

JAVA should be up and running now :

$ sapcontrol -nr 00 -function GetProcessList

GetProcessList

OK

name, description, dispstatus, textstatus, starttime, elapsedtime, pid

msg_server, MessageServer, GREEN, Running, 2016 09 13 11:29:39, 0:10:17, 9769

disp+work, Dispatcher, GREEN, Running, Message Server connection ok, Dialog Queue time: 0.00 sec, AS Java: All processes running, 2016 09 13 11:29:39, 0:10:17, 9770

igswd_mt, IGS Watchdog, GREEN, Running, 2016 09 13 11:29:39, 0:10:17, 9771

So we are stuck and unable to get SUM running again.....did you experienced such behaviour before?

System is based on SLES 11 and ASE 15.7 SP131

I already checked https://launchpad.support.sap.com/#/notes/0001401712 but none of the scenarios apply to our case.

Thank you for any advise,

Jan

Former Member · ‎09-13-2016

Hello Jan,

Have you checked the J2EE trace and tmp directory to see if any deployment is in progress on the J2EE side ?

KR,

Amerjit

Former Member · ‎09-13-2016

Dear Amerjit,

No deployement is running. ABAP is waiting for status entry to be created by JAVA in SYNC.DAT. but nothing happens.

Regards

Matej

(colleague of Jan)

valeriocicchiel · ‎09-15-2016

Hello Jan,

you should check on the SAP official documentation if the upgrade a dual stack system is supported in your particular scenario.

Regards,

Valerio

kaus19d · ‎09-21-2016

Hi ,

Could we know what is the SAP Product you were trying to upgrade? Could you also try restarting the SAPhostcntrl service & also make sure the required space is also available?

Thanks,

Kaushik

SUM SP17 not showing JAVA status during upgrade

58 % GETSYNC_PREUP_FINI_R2