Error in installing the SAP Netweaver 7.4 SR2 Application Server Java

[Former Member]

Hi everyone,

I'm installing the SAP Netweaver 7.4 SR2 as Application Server JAVA,
and the installation stopped in Phase 'install instance basics SCS01'.

Error message:
Instance NTC/SCS01 [PARTIAL] did not start after 5:10 minutes. Giving up.

An error occurred while processing option.
>SAP NetWeaver 7.4 Support Release 2
> MS SQL Server
> SAP Systems
> Application Server Java
> Standard System
> Standard System

- OS: Windows Server2012 R2
  (I installed using AWS-AMI 'Windows_Server-2012-R2_RTM-English-64Bit-Base-2016.08.11')
- DBMS: MS SQL Server 2012
  (I installed the SQL Server Database Software Automatically with SQL4SAP)
- SAP Kernel: K_742_U_WINDOWS_X86_64

I have attached log-file.

Regards,
Masaya

log.txt.zip

[Former Member · Accepted solution]

Hello Masaya,

In your log file it's showing that your gateway (gwrd) process is stopped. Please check the dev_rd trace file and see what is causing your gateway start-up to fail.

KR,

Amerjit

[Former Member · Accepted solution]

Thank you for your quick reply.

I checked the dev_rd trace. I forgot to insert private dns (hostname.ec2.internal) into hosts.

So when I inserted that, the problem was resolved.

Thank you.

dev_rd:

GwIRegInitRegInfo: reg_info file C:\usr\sap\NTC\SCS01\data\reginfo.DAT not found

*** ERROR => GwInitHostAdrs: GwHostToAddr(myhostname.ec2.internal) failed, rc=-2 [gwxxaddr.c   427]

***LOG S10=> GwInitReader, GwInitHostAdrs () [gwxxrd.c     2078]

Sincerely,

Masaya

[Sriram2009]

Hi Masaya.

1. Could you check the kernel level in CI & Application sever ? Application server kernel shows 7.21 I think you may required to upgrade the kernel 7.4 ..

2.  Just try to restart the system and then check the same.

BR

SS

[Former Member]

Thank you for your quick reply.

I'm afraid, I wasn't able to try your advice.

Because this problem was resolved thanks to Amerjit's support(first reply).

Sincerely,

Masaya