My inbox (all items) in S4/HANA not showing PO approval workitems

[Former Member]

Hi All,

I have configured my inbox app implementations as per below guidelines and I can see workitems in my SAP inbox but it is not appearing in Fiori my inbox App.

App Implementation: My Inbox - SAP Fiori for Request Approvals 1.0 - SAP Library 

I have checked RFC connection also which is set as trusted and test is running fine.

I have tried with custom test workflow and configured the workflow id and step id in path SAP Netweaver -> Gateway service enablement -> content -> Workflow settings -> Maintain Task name and Decision options. But nothing is coming in My Inbox app.

Can you please help me to figure out the reason behind it.

Note: Components : IW_PGW - SP level 0009

                       UIX01CA1 - SP Level 0002

TaskProcessinv verion 2 service is active.

Best Regards,

Mayuri

[Former Member · Accepted solution]

Hi Experts,

Please reply your suggestions for the above issue..

Thanks in advance,

Mayuri

[masa_139 · Accepted solution]

Hi Mayuri,

Please share details.

+ Screenshot: SBWP SAPGUI Inbox

+ Screenshot: My Inbox

+ Browser console details if there is any errors

+ Screenshot: System alias definition

+ Screenshot: System alias assignment to the taskprocessing

Regards,

Masa / SAP Technology RIG

[Former Member · Accepted solution]

Hi Masa,

Thanks for your reply. Please find the screenshots below:

[Former Member · Accepted solution]

One more screenshot for taskprocessing service is given below:

Please let me know if any configuration is missing.

[masa_139 · Accepted solution]

Hi Mayuri,

It says http 202. Please test the OData service manually.

http: //host.domain:port/sap/opu/odata/IWPGW/TASKPROCESSING;v=2

http: //host.domain:port/sap/opu/odata/IWPGW/TASKPROCESSING;v=2/$metadata

http: //host.domain:port/sap/opu/odata/IWPGW/TASKPROCESSING;v=2/TaskCollection

Regards,

Masa / SAP Technology RIG

[Former Member · Accepted solution]

Hi Masa,

I tested the odata service manually. Please check the screenshots below for GET method.

Best Regards,

Mayuri

[masa_139 · Accepted solution]

Hi Mayuri,

So there is no data in the task collection, right?

Possible root cause:

+ There is no workitem in the backend

+ User ID is hard coded in the trusted RFC connection.

Regards,

Masa / SAP Technology RIG

[Former Member · Accepted solution]

Hi Masa,

Yes, Taskcollection is not having data. Also workitem is available and RFC connection looks good.

Best Regards,

Mayuri

[masa_139 · Accepted solution]

Hi Mayuri,

Bingo! You have hard coded the logon user to the backend.

Remove the User ID and set current user flag.

Regards,

Masa / SAP Technology RIG

[Former Member · Accepted solution]

Hi Masa,

Thanks a lot. The issue got fixed.

Best Regards,

Mayuri

[former_member681751]

Hi Mayuri,

Would you please explain how did you fix the issue.

Best regards,

Alwin